Carol Chen

Carol Chen Email and Phone Number

GTM Strategy | RevOps | Driving growth | Optimizing processes @ Billtrust
Carol Chen's Location
Nashville Metropolitan Area, United States, United States
About Carol Chen

As the VP of Revenue Operations at Flywire, a global payment and receivables platform, I lead the strategy and execution of the end-to-end revenue operations process, from marketing to sales to customer success. I have over 15 years of experience in various operations roles across multiple industries, including media, technology, and travel.My core competencies include CRM, analytics, sales planning, process optimization, onboarding and enablement, sales compensation, and sales support. I leverage these skills to align the revenue teams, optimize the revenue cycle, and drive revenue growth and efficiency. I am passionate about delivering exceptional customer experiences and empowering the revenue teams with the best tools and insights. My mission is to help Flywire scale and succeed in the global payment and receivables market.

Carol Chen's Current Company Details
Billtrust

Billtrust

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GTM Strategy | RevOps | Driving growth | Optimizing processes
Website:
billtrust.com
Carol Chen Work Experience Details
  • Billtrust
    Svp, Gtm Strategy And Operations
    Billtrust May 2024 - Present
    Lawrenceville, New Jersey, Us
  • Flywire
    Vp, Revenue Operations
    Flywire Dec 2021 - May 2024
    Boston, Ma, Us
  • Wework
    Vp, Head Of Global Sales Operations
    Wework May 2021 - Dec 2021
    New York, Ny, Us
  • Cargurus
    Vp, Sales Operations
    Cargurus Oct 2019 - May 2021
    Boston, Massachusetts, Us
  • Customer Experience At Rutgers
    Advisory Board Member
    Customer Experience At Rutgers Jan 2017 - May 2020
    http://cx.rutgers.edu/carol-chen.html
  • Travelclick
    Vp, Global Sales Operations, Reporting And Analytics
    Travelclick Jul 2017 - Oct 2019
    New York, Ny, Us
  • Iheartmedia
    Vp, Sales Operations
    Iheartmedia Oct 2015 - May 2017
    New York, Ny, Us
    iHeartMedia, Inc. consists of two main media businesses: Clear Channel Outdoor Holdings (NYSE: CCO) and the wholly owned iHeartMedia. Between these divisions, the company focuses on providing a spectrum of multi-platform advertising and marketing opportunities for partners and world-class entertainment for listeners and users.
  • Sailthru
    Director Of Sales Operations And Enablement
    Sailthru Feb 2014 - Oct 2015
    Nashville, Tennessee, Us
    Sailthru is a provider of personalization and marketing automation technology driving a major shift in how companies engage with individual customers. Ranked #30 on the Inc. 500 list of the fastest growing private companies, Sailthru is transforming marketing with more than 400 of today's leading media and retail brands.
  • Axial
    Head Of Sales Operations
    Axial Mar 2013 - Jan 2014
  • S&P Capital Iq
    Associate Director Of Global Operations
    S&P Capital Iq Jun 2006 - Mar 2013
    New York, Ny, Us
  • Factset
    Financial Content Manager
    Factset Oct 2004 - May 2006
    Norwalk, Connecticut, Us
  • Thomson Financial
    Research Analyst
    Thomson Financial Jun 2002 - Sep 2004
    Us

Carol Chen Education Details

  • Rutgers University
    Rutgers University
    Economics
  • Columbia Business School
    Columbia Business School

Frequently Asked Questions about Carol Chen

What company does Carol Chen work for?

Carol Chen works for Billtrust

What is Carol Chen's role at the current company?

Carol Chen's current role is GTM Strategy | RevOps | Driving growth | Optimizing processes.

What is Carol Chen's email address?

Carol Chen's email address is cc****@****hru.com

What is Carol Chen's direct phone number?

Carol Chen's direct phone number is +121281*****

What schools did Carol Chen attend?

Carol Chen attended Rutgers University, Columbia Business School.

Who are Carol Chen's colleagues?

Carol Chen's colleagues are Anouar Khessairi, Nicole Landrey, Gregory Heitman, Andy Engdahl, Jeffrey Altomare, Cisa, Louie Ericksen, Susan Horn.

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