-Manage data in Thompson Reuters and Wolkers Kluwer databases.-Implement new software, manage data conversion, and staff training schedule. -Providing support to clients and customers in a timely manner. -Provide basic IT support to medium sized tax office.-Create and implementation new processes for work efficiency. -Ensure data is correct and up to date daily.-Create reports, dashboards, and lists to support data. -Use Excel to organize large amounts of data for better understand.-Bookkeeping and reconciling experience in Quickbooks.

-Employee of the year for 2022.-Assist a team of 10 Sales Associates by using Salesforce to maintain sales records.-Creates reports, dashboards, and new users in Salesforce to maintain accurate sales information.-Enables team success through improving processes and utilizing data in a referral-based sales team.-Ensures sales processes are executed with efficiency and quality. -Using Salesforce to improve lead generate, follow up, and customer experience by building reports and dashboards.-Represents employer as Salesforce Power User. -Sorts and maintains data through the CRM as well as Excel. Advanced level of Excel knowledge.-Travels for events and seminars as part of the operations team. -Designed a new system for tracking registrations for a high-volume event. -Ensure documentation and data is submitted accurately and by the deadline. -Multitask in a fast sales environment while maintaining accurate records. -Successful member concierge that provides a high level of customer service and professionalism. Meets, and exceeds, customers' expectations.

-Develop programs and events that create revenue for the non-profit. -Hire staff and interns for summer program and coordinate/lead public presentations.-Work with a team to ensure medical records are accurate.-Communicate with clients and members about event changes due to Covid and create solutions to ensure staff and public safety. -Work with rehab team to train non-releasable raptors or to release healed heathy raptors back in to the wild. -Travel for off-site programs with a team of birds to teach schools about raptor rehab and environmental sustainability.

-Oversee 10 staff members and 60 species of animals, both domestic and exotic. -Manager duties included, ordering feed and supplies, giving public presentations, designing and building exhibits and habitats that provide the maximum comfort to resident. -Work in a fast-paced environment while providing excellent customer service and animal care. -Traveled for events, workshops, training seminars, and client requests. -Using ZIM Database to record accurate inventory, animal resident information and medical records. -Educate staff and public on why environmental sustainability is important and ways they can help the environment.