Carol Moore Email & Phone Number

Saint Joseph, Mi, Us

Oversight and project management of Whirlpool's Racial Equality Pledge to meet and exceed commitments.Liaison between Whirlpool Employee Resource Groups and HR I&D

Benton Harbor, Michigan Area

Overall position summaryLead change management strategy for global process improvements including Project & Portfolio Management system deployment impacting more than 5,000 individuals. Orchestrate planning activities for PDx department including budgets, system administration, and cross-functional communications.Additional responsibilities:Manage department budget including reconciliation, reporting to team leaders, and coordination with financeLead team of 2-4 direct reports responsible for organizational change management and system administrationCoordinate weekly staff meetings, quarterly town halls, and semi-annual offsite meetings for Vice PresidentPrevious responsibilities and achievements: Deployed new methods of communication for PDx including internal news channel, websites, videos, and internal email toolDelivered the development & implementation of a global resource and timecard management systemDeveloped and maintained project metrics template for all Whirlpool Product Development projects until transitioned into new Project & Portfolio Management systemCreated and delivered training classes on systems and processes for global audiences

Benton Harbor, Mi

Overall position summaryDelivered annual budgets for North America Refrigeration Engineering department including target reductions to meet corporate goals. Coordinated resource and budget planning activities with 5 Regional PlannersAdditional responsibilities:Delivered monthly project budget reporting for Category Business TeamFacilitated resource planning system for NAR Refrigeration and oversaw compliance globallyCollaborated with resource planning system lead to deploy enhancements to increase usability and data accuracyAnalyzed data and developed actionable insights for engineering leadership by maintaining databases for department expatriate and relocation expenses along with maintaining confidential salary data for department Co-led strategy for deploying system & data updates required due to organizational restructuring. Regular updates to Senior Vice President and maintaining highly confidential data were required.

Overall position summary:Led team of 9 accounting specialists to deliver monthly portfolio targets for accounts receivable collections. Reviewed customer financial data to analyze risk and authorize lines of credit.Additional responsibilities:Prepared & presented quarterly management reviews on accounts identified as high riskDeveloped quarterly activities with department engagement committee including fundraising, planning, and executing. Pursued customer-focused business strategies to deliver on cash flow initiatives including quarterly early pay incentive programsDeveloped and deployed SAP training and process documents for department of 30-50 people

Overall position summary:Delivered collection of accounts receivable including preparation of industry-specific billing documents, reconciliation of disputed items, and write-offs for uncollectible accounts Additional responsibilities:Partnered with managers and attorneys on legal processes to enforce lien rights on unpaid accountsDeveloped systems for tracking key dates and activities for department during 2008 economic downturn

Master Of Business Administration - Mba

Bachelor'S Degree, Mathematics