Carol Dethorne Email and Phone Number
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Carol Dethorne personal email
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Simmons Machine Tool Corporation manufactures reliable and innovative machine tools, measuring machines, and automation systems for railway wheel set maintenance and production. Founded in 1910 and based in Albany, New York, USA, Simmons is part of the NSH Group (Niles-Simmons-Hegenscheidt), an international leader in machine tool technology.Simmons' railway product portfolio includes Underfloor Wheel Truing Machines, CNC Portal and Surface Wheel Lathes, Bearing and Wheel Set Presses, Wheel Boring Machines, Axles Lathes, Wheel Set Measurement and Inspection Systems, and Wheel Shop Automation Systems. Turnkey Services integrate machines, measuring, and automation into engineered-to-order wheel shop layouts. Simmons also supplies OEM parts and service for the complete Simmons, Stanray, Hegenscheidt, Niles, and Farrel machine tool product lines.
Nsh Usa Corporation
View- Website:
- nsh-usa.com
- Employees:
- 144
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Nsh Usa CorporationAlbany, Ny, Us
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Executive Mangement Team/Customer Service ManagerNsh Usa Corporation May 2022 - PresentAlbany, Ny, Us
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Customer Service Center ManagerNsh Usa Corporation Mar 2012 - PresentAlbany, Ny, UsIn the customer service center at Simmons Machine Tool our goal is total customer satisfaction and I take on the responsibility of driving our team’s activity to achieve that goal. Progressing through the positions of sales administrator, contracts administrator and office manager has provided me the opportunity to develop a deep knowledge of our customer base and their needs. As the head of the department I am the direct contact for our customers and coordinate all service technician activity to support new installations, preventative maintenance, inspections and emergency service. The systems I have designed and implemented in our department ensure that customer issues are given priority and are addressed as quickly as possible; rapid responses are critical as is the quality of our support. It is our department’s responsibility to keep our customer’s machines running so that they can keep their trains on the tracks and I take pride in providing the best possible support.
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Contract AdministratorNsh Usa Corporation Oct 2011 - Mar 2012Albany, Ny, Us
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Sales AdministratorNsh Usa Corporation Sep 2005 - Nov 2011Albany, Ny, Us
Carol Dethorne Skills
Carol Dethorne Education Details
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The New Manager Training Program
Frequently Asked Questions about Carol Dethorne
What company does Carol Dethorne work for?
Carol Dethorne works for Nsh Usa Corporation
What is Carol Dethorne's role at the current company?
Carol Dethorne's current role is Customer Service Manager.
What is Carol Dethorne's email address?
Carol Dethorne's email address is cd****@****oup.com
What is Carol Dethorne's direct phone number?
Carol Dethorne's direct phone number is +151846*****
What schools did Carol Dethorne attend?
Carol Dethorne attended The New Manager Training Program.
What skills is Carol Dethorne known for?
Carol Dethorne has skills like Customer Service, Management, Contract Negotiation, Sales, Leadership, Process Scheduler, Purchasing, Manufacturing, Project Planning, Team Building, Forecasting, Outlook.
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