Carol Ebersole Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Harris County Tx

Supports the Computer Aided Dispatch (CAD) and Records Management System (RMS).Ensures proper configuration and implementation of CAD/RMS modules, security, tables, workflow, and CAD mapping. Identifies and responds to faults and performance degradations, monitors security breaches, identifies and resolves security-related events and follows security escalation procedures.Acts as a liaison between customers in order to assist in the implementation of program changes, updates, corrections and other system fixes; works with vendors to resolve issues.Performs Tier 2 & 3 application support in coordination with Tier 1 Agency contacts.Investigates and corrects data errors, including requests for system modifications by the vendor to enhance data capturing processes and prevent future occurrences.Manages application tailoring under client control, including installation options, menu items, distribution scripts and content, version management, query capabilities, message switch formats and log management.Manages system user and terminal definitions following agency-accepted practices.Monitors all aspects of the system, including interfaces and third party integrations, to ensure availability and stability.Manages code table updates and ensures that all applicable requirements are met for each code type.Participates in local, state and national "user groups" of the same suite of supported applications to remain current with common issues and solutions.

Columbia, Sc

Enforcing State, County, and Municipal laws and Department policies, rules and regulations for the protection and security of juveniles, staff, visitors and property of the SC Department of Juvenile Justice. Conducts routine checks and surveillance of buildings and grounds to ensure safety and security procedures are adhered to; patrols Department property; searches for and apprehends AWOLs; assists units in controlling juvenile disturbances; on-call during emergencies and crises. Prepares, reviews, approves shift reports and other records; operates communication network and vehicles; ensures that vehicles and equipment are properly maintained; transports juveniles as deemed necessary. Investigates escapes. Carry out duties as needed in order to ensure the security, safety, and general good order for the Department.

U.S. Foods

Working the main gate checking in and out trucks. Checking employee bags, boxes and other packages making sure no product left the facility that was not supposed to. Working the Will Call area checking invoices making sure that customers left with the correct product. Making perimeter checks both inside and outside the building. Checking in visitors and contractors.I am currently certified as a Security Officer through S.L.E.D.

Astoria, Oregon

I was Team Leader on the night shift along with being the Med Tech and Caregiver. Duties included passing medications, dressing changes, giving breathing treatments, toileting, dressing, bathing, changing undergarments when soiled, changing linens as needed and assisting with other daily activities. Charting on residents, medications and communicating with resident's Doctors.

Astoria, Oregon

I worked on the Megler Bridge in Astoria, Oregon. Duties included inspecting sandblasting, welds, rivets, zinc layers, primers, and paint layers. Filling out reports and making sure atmospheric conditions were correct for painting to be done.

Anderson, Texas

Worked as a Jailer/Night Shift Leader also as 911 Operator. I was in charge of receiving new prisoners, searching, property inventory, placing money in to inmate's commissary accounts, booking inmates, AFIS, housing inmates, interviewing inmates, supervising inmates in the kitchen, passing meals to inmates, passing medications to inmates, pulling inmates for visitation and getting them ready for court. I also worked as a 911 Operator answering and dispatching 911 calls. Answering Crime Stoppers Phone also answering calls for Life Alert. Using C.A.D. system

Houston, Texas

TCIC, NCIC, CAD, JIMS and DIMS. I entered warrants into JIMS, TCIC and NCIC. Sent teletypes confirming warrants with city, state and federal agencies. Updated information in TCIC and NCIC. Answered multiple line phones, filing warrants and other clerical duties as needed also helping out Dispatch as needed. I also took money for fines and bonds.

Houston, Texas

The first year working at the Sheriff's Office I worked in the Medical Department as a Ward Clerk. I was in charge of scheduling inmate Doctor's appointments, triaging inmates as they came into the Clinic, interviewing and taking vital signs. I also pulled and medical records and answered multiple phone lines. I then transferred to the Booking and Releasing department as a Jailer. Duties included searching inmates, interviewing inmates, inventory of property, taking money for inmate commissary accounts, booking inmates, fingerprinting inmates, releasing inmates and transporting inmates. I assisted in writing the training manuel for Booking and Releasing. I trained new employees. Dealt daily with the general public. I also had daily interactions with City, State and Federal Law Enforcement Agencies. I regularly worked with AFIS, CAD, JIMS, DIMS, TCIC and NCIC

Certificate Of Complettion - Rehabilitative Services Basic Training., Juvenile Justice, Graduated With Certificate Of Achievement Highest Academic Average.

Activities and Societies: Certificate of Achievement for Outstanding PerformanceCertificate of Completion - Rehabilitative Services Basic.

Corrosion/Coatings

Law Enforcement

Graduated with Honors

Business Administration And Management, General

General Studies, General Studies

Activities and Societies: Drill team and Choir