Carol Ellis Email and Phone Number

• Delivered in Management, Team Leading, Customer Services, Retail Management Level 2 – 3• Managed caseload of 40 – 60 learners• Geographically covered Yorkshire and Humber region from Scarborough to Goole including Hull and York. Also provided cover to Harrogate area• Met with learners on a monthly basis or more often if required to ensure they were able to work through the qualification• Delivered Functional Skills to achieve Maths and English at Level 1-2• Used a variety of assessment media including voice recording and photographs• Uploaded documents to e portals

Delivered Business Administration and Customer Service Level 2 – 3• Managed caseload of 45• Geographically covered East Yorkshire from Bridlington to Willerby including Beverley and Hornsea• Met with learners every 5 weeks to ensure progress was maintained and they were able to work through their qualification• Delivered off the job training in classroom to learners for BTEC• Wrote Schemes of Work, Session Plans and Resources for BTEC• Delivered Functional Skills to achieve Maths and English at Level 1-2• Used a variety of assessment media including voice recording and photographs• Uploaded documents to e portals

Support Head of School• Supervise 6 staff• Provide support to young people of NVQ placement• Maintain all aspects of administration for site• Liaise with sponsors/suppliers for equipment