Carol Gitobu Email & Phone Number

• Build and strengthen digital ecosystems in humanitarian contexts by Catalysing long-term and sustainable partnerships between MNOs, tech companies and humanitarian organisations by providing technical advisory support.
• Develop the strategic direction for specific humanitarian markets to catalyse partnerships between humanitarian organisations an MNOs, from project inception, to implementation, to recording evidence and impact.
• Build and execute a pipeline of projects that help understand new opportunity areas and/or demonstrate impact, including project design, partnership brokering and management, business case and business model.

Represent the values and behaviours of the GSMA, as well as act as a diversity and inclusion role model and advocate Introduce OneGSMA and networks to new joiners in the team and relevant region Be an advisor to the LT, ELT and OneGSMA Co-Chairs Promote awareness of OneGSMA activities and events from the D&I calendar at meetings and town halls Be a part of.

Kenya

Responsible for building and managing strategic partnerships between MNOs and the Humanitarian sector for Africa, working closely with other programs in the region.

Nairobi

Nairobi

• Huduma Kenya Smart Service and Payment Card - Providing a card solution to public for payment of government services and enrolling different government agencies to use the Card for payments, salaries and disbursements.
• Equitel Paybill - Mode of payment on e-Citizen platform that included use of Equitel Paybill as a channel
• Cash based interventions - Processing payments to refugees through Card wallets, mobile payments and vouchers through our agent network in partnership with UNHCR, DFID, WFP, UNDP and others in Dadaab and Kakuma camps.
• Payment gateway platform – aggregation of all Equity Bank payment channels.
• Chair of Humanitarian Private Sector Partnerships of East Africa (HPPP-EA) – coordinate brainstorms and engagements challenging humanitarian crisis with people in Kenya. The learnings from our work on HSNP are being.
• Key relationship partner of the UN agencies - strategize new engagements especially on cash transfers and also financial literacy in Equity Group.

• Translate project mandate into detailed concept, define benefits, analyze interested parties, and define deliverables;
• Provide strategic project planning, including resource planning, preparing a comprehensive project schedule and project budgeting
• Mobilize project team consisting of internal business users, IT experts, business partners and third party suppliers;
• Provide periodic project status reports to key stakeholders;
• Update project plan with progress, assess risk, resolves issues and report
• Manage project CAPEX and OPEX budgets;

• Mitigate risk in branches ensuring Central Bank of Kenya are followed.
• Engage Branch Accountants on of Profit and loss analysis, Balance sheet and customer on boarding.
• Carry out Audit trails and flag fraudulent activities carried out by staff on expenses accounts.
• Influence increased branch performance by engaging them in best-selling practices to achieve targets.
• Prepare and Give reports to the internal and external auditors concerning the banks operations.
• Share and brainstorm on new ideas to mitigate and minimize risk of fraud / leakage

• Manage branch cash services department and ensure fast and efficient service.
• Provide leadership to tellers and manage performance while coaching staff.
• Ensure strong adherence to anti money laundry and know Your Customer policy guidelines.
• Ensure compliance to the CBK prudential guidelines
• Ensure 100% compliance to Bank’s Policies and Procedures to drive efficiency in service delivery and mitigate fraud.
• Ensure accuracy and completeness of cash management documents and records.

Mba, Strategic Management

Bachelor Of Business Administration (B.B.A.), Accounting And Finance

Certified Public Accountants Certificate, Cpa Part 3

Pmp

Certificate In Digital Money

Un Principles For Responsible Digital Payments