Carol Han Email & Phone Number

Washington, Dc, Us

Washington, Dc

Supervise and manage a division comprising five teams and 60 people with the goal of increasing awareness of and appreciation for the lifesaving work of USAID's Bureau for Humanitarian Assistance.Provide overall management for the creation, production, and distribution of the bureau's information products and creative content. Oversee all the bureau's media and speaking engagements and internal communications activities. Develop protocols and procedures to strengthen and increase production of public information products and content.Expand and strengthen cross-functional communications coordination with the White House, State Department, UN and NGO partners, and key stakeholders around USAID's humanitarian work. Advise USAID leadership on strategic ways to communicate disaster response efforts.Led communications efforts for 25 USAID-led international disaster responses, overseeing media engagements and the production of press releases, funding announcements, social media, blogs, videos, and multimedia content about the agency's lifesaving activities.Stood up and operationalized new division and created new cross-cutting team structure to boost collaboration and creativity and provide staff with opportunities to develop new communications skills. Increased number of communications products to more than 1,760 social media posts, 1,150 information products, 25 graphics, and 15 videos a year.Managed public rollout for launch of new bureau by implementing massive rebranding strategy and conceptualizing/directing an ambitious social media campaign. Increased bureau's Facebook following by more than 100,000 and catapulted Twitter following to 4th largest among USAID bureaus within first 18 months of operation.Increased diversity in communications products by reworking infographics, updating visuals to reflect more staff diversity, and adjusting distribution plans to ensure accessibility for people with disabilities.

Washington, Dc

Supervise a diverse team of eight communications professionals—including content producers, social media specialists, graphic designers, and a web developer—to develop strategic content and stories showcasing the work of USAID’s Bureau for Humanitarian Assistance. Oversee the development, implementation, and enforcement of quality control processes of bureau’s videos, motion graphics, infographics, blogs, fact sheets, success stories, and interactive maps. Review and provide substantive and stylistic feedback to the more than 1,760 social media posts, 20 blogs, 25 graphics, and 15 videos produced every year.Manage the creation, content population, and management of all of the bureau's digital communications assets, including more than 125 webpages and three social media accounts (@USAIDSavesLives, @CIDIOutreach, @USAIDBHALead), including the Twitter handle for USAID’s Assistant to the Administrator. Lead on the conceptualization and delivery of agency-wide multimedia campaigns for World Humanitarian Day, World Refugee Day, and Hurricane Preparedness Week.Educate the public on best post-disaster donations practices by leading communications for USAID-funded Center for International Disaster Information (CIDI) and annual PSAID student content—including overseeing the creation, content delivery, and upkeep of two websites and several annual messaging campaigns.Led nine USAID disaster response communications campaigns, including for war in Ukraine, Afghanistan crisis, Haiti earthquake (2021), Northern Ethiopia crisis, Lebanon explosions, and Hurricanes Eta and Iota. Grew @USAIDSavesLives Facebook handle by more than 280K followers, Twitter by more than 53K followers. Launched bureau’s Instagram and expanded LinkedIn to nearly 28K followers. Increased CIDI’s website traffic to nearly 100,000 pageviews in 2022 Q1 (most in the past five years). Expanded CIDI’s social media outputs, attracting key influencers who have amplified CIDI’s “Cash is Best” messaging.

Washington D.C.

Hired, trained, managed, and mentored a team of eight press officers and online communications specialists. All have successfully deployed and served on 20 USAID-led disaster responses from 2012-2020, garnering favorable press coverage for the agency. Established media protocols and procedures and exponentially increased the number of USAID media mentions, personally managing at least 1.2K media interviews and engagements. This led to USAID disaster response being showcased in key media outlets, including CNN, CBS 60 Minutes, The New York Times, The Wall Street Journal, Foreign Policy, Televisa, and NBC's Today Show.Grew office's Facebook following by more than 113K followers and Twitter by nearly 39K followers over an eight-year period. Increase office's social media engagement by creating posts that have been liked and shared by key stakeholders, including the White House, State Department, Department of Defense, NASA, U.S. ambassadors, and even celebrities like Eva Longoria and chef Jose Andres.Professionalized office's external engagements and increased the number of yearly speaking engagements by more than 260%. Developed speaker training program that has been taken by more than 340 staff interested in improving their presentation skills.Drafted congressional testimony and speeches for USAID Administrators and building blocks for presidential speeches. Coached principals for media interviews and prepared them for tough Q&A. Wrote several hundred press releases, funding announcements, and talking points on USAID's disaster response activities. Served on 12 USAID disaster responses and management teams, including Typhoon Haiyan in the Philippines, the 2014-2016 West Africa Ebola outbreak, Hurricane Matthew in Haiti, the 2015 Nepal earthquake, the 2017 Mexico earthquake, Hurricanes Irma and Maria, the Democratic Republic of the Congo Ebola outbreak, and the crises in Syria, South Sudan, and Iraq.

Covered U.S. Congress and the White House for 11 Cox-owned local TV stations nationwide: KTVU, WSB, KIRO, WFTV, WSOC, WPXI, WHIO, WJAC, KFOX, WTOV, and KRXI. Identified, researched, developed, pitched, reported, and wrote eight to 10 different news scripts every day, performing multiple live shots, filing radio stories, drafting blogs and social media, and providing additional stories and footage for stations to produce exclusive bonus content on websites and social media. Reported on every major DC-based political event from 2006-2012, including President Obama's inauguration in 2008, the Pentagon's 10-year anniversary commemoration of 9/11, the 2011 DC earthquake, Tea Party rallies and key Supreme Court decisions.Interviewed lawmakers and high-ranking U.S. government officials, including former First Lady Michelle Obama, current First Lady Dr. Jill Biden, former President George W. Bush, former First Lady Laura Bush, House Speaker Nancy Pelosi, and former New York Senator Hillary Clinton.Participated in development of outreach strategy to promote DC news bureau to Cox stations. Mentored interns in reporting, writing, and on camera presentation. Represented Cox Media Group at national events, including the Asian American Journalist Association National Convention. Selected to participate in 2009 Korea-U.S. Journalists Exchange Fellowship sponsored by East-West Center and the Korea Press Foundation

Harrisburg, Pennsylvania

Reported on daily news and investigative stories in a four-city coverage area, specializing in breaking news and in-depth investigations. Also served as lead reporter for courts and crime beat, covering several high-profile homicides and trials.Produced multiple stories daily, performed live shots for all news shows, and conducted live interviews. Served as fill-in anchor for the morning, weekday, weekend newscasts, and special events, including station's New Year's Eve coverage. Garnered Harrisburg's first live interview with Democratic presidential nominee John Kerry in 2004. Broke the story of the Harrisburg Police Department corruption scandal that involved rampant cheating at the local police academy. Conducted numerous interviews with former Pennsylvania governors Ed Rendell and Mark Schweiker and investigated government waste and abuse around the city's budget and Harrisburg's Wild West Museum. Covered Hurricane Isabel's destruction in the Mid-Atlantic region in 2003. Won six awards and honors for outstanding work, including the 2005 Mid-Atlantic Emmy Award for news writing. Awards include:- Mid-Atlantic Emmy Nomination for Outstanding Sports Feature 2006- Mid-Atlantic Emmy Award for Individual Achievement in Writing 2005- PA Associated Press First Place Sports Feature 2005- PA Associated Press First Place Feature 2005- Mid-Atlantic Emmy Nomination for Outstanding News Feature 2004- PA Associated Press Second Place Feature 2003

Fargo, North Dakota

Reported, produced, wrote, and edited daily news stories for weekly newscasts in the two-state coverage areas of North Dakota and Minnesota, specializing in city politics, crime, courts, and breaking news. Conducted live interviews, performed multiple daily live shots, and developed and expanded network of local sources to obtain story exclusives. Served as fill-in anchor for morning, weekday, and weekend newscasts.Covered natural disasters, such as the devastating Red River floods of 2001 and the Granite Falls tornado in 2000. Reporter on major local stories, including the 2000 North Dakota governor's race, the impact of 9/11 throughout North Dakota, the deployment of North Dakota National Guard troops for the War on Terror, and Minnesota Governor Jesse Ventura's first Fishing Opener.Served as a judge on National Press Photographers Association panel to evaluate news stories sent in from stations from around the country.Won eight awards for outstanding work, including the Edward R. Murrow Award in 2001 for outstanding coverage of the Red River Valley floods. Awards include:- Northwest Broadcast News Association Eric Sevareid Award 2002- MN Associated Press First Place Continuing Coverage 2002- MN Associated Press First Place “Best In Show” 2002- Northwest Broadcast News Assocation First Place Investigative Series 2001- MN Associated Press First Place Spot News 2001- MN Associated Press Honorable Mention Documentary Investigation 2001- RTNDA Edward R. Murrow Award for Continuing Flood Coverage 2001- ND Associated Press Second Place Enterprise Story 2000

Bachelor Of Arts - Ba, English Literature

Activities and Societies: Columbia College Phi Beta KappaAcademic concentration in French and art history. Graduated with honors.

Master Of Science - Ms, Journalism