Carol Hernandez work email
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Carol Hernandez personal email
Highly accomplished global leader successful at leading organizational and digital transformations that deliver customer centric solutions and business results. A motivational leader with excellent strategic, communication and analytical skills. Extensive experience in managing multimillion-dollar portfolios and operations departments.Key Skills-Strategic planning-People development-Technology roadmap-Change leadership-Strategic supplier alliances-Risk management
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Director, Digital OperationsEntergy Jul 2022 - PresentNew Orleans, La, Us -
Director, Commercial OperationsEntergy Jul 2021 - Jul 2022New Orleans, La, Us
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Director, Supply Chain EnablementEntergy Jun 2020 - Jul 2021New Orleans, La, Us
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Head Of Global Purchasing Operations And TechnologyMckinsey & Company Sep 2019 - Jun 2020Us -
Senior Manager - Development And Technical DeliveryMckinsey & Company Mar 2017 - Aug 2019Us
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Global Engineering ManagerAmerican Express Mar 2016 - Mar 2017New York, Ny, UsHead of the Project Management Office (PMO) for the company’s Robotic Automation Program (RPA). Ensure excellence by monitoring progress, driving execution standardization and replication of best practices across the globe. Experienced at performing Proof of Concepts to evaluate the most suitable Technical solutions for robotic process automations including but not limited to Optical Character recognition (OCR) and Machine Learning. -
Manager - Global Credit AdministrationAmerican Express May 2015 - Feb 2016New York, Ny, UsLed a high performing team of Project Analyst located across multiple regions to identify requirements, develop project plans and ultimately implement initiatives to address global operational risk events.
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Senior Project Manager - BillingAmerican Express May 2013 - Apr 2015New York, Ny, UsSelected by the Vice President of Operations to co-lead the outsourcing of the production of all billing statements and letters from American Express to a third party.
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Senior Project Manager - Call CenterAmerican Express Sep 2012 - Apr 2013New York, Ny, UsGuided Project Analysts through OPEX analyses of the US call center operations. Revealed opportunities to lead and execute projects aimed to reduce expenses and enhance the card member experience.
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Project Manager - Billing And PaymentAmerican Express Jun 2010 - Aug 2012New York, Ny, UsResponsible for identifying process improvement and cost reduction strategies to meet the $12MM goal set up by senior leaders.
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Industrial Engineer - Billing And PaymentAmerican Express May 2008 - May 2010New York, Ny, Us
Carol Hernandez Skills
Carol Hernandez Education Details
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Nova Southeastern UniversityMaster Of Business Administration - Mba -
Florida International UniversityIndustrial And Systems Engineering
Frequently Asked Questions about Carol Hernandez
What company does Carol Hernandez work for?
Carol Hernandez works for Entergy
What is Carol Hernandez's role at the current company?
Carol Hernandez's current role is Director, Digital Operations at Entergy.
What is Carol Hernandez's email address?
Carol Hernandez's email address is ch****@****fiu.edu
What schools did Carol Hernandez attend?
Carol Hernandez attended Nova Southeastern University, Florida International University.
What skills is Carol Hernandez known for?
Carol Hernandez has skills like Business Process Improvement, Project Management, Six Sigma, Process Improvement, Manufacturing, Program Management, Cross Functional Team Leadership, Ms Project, Visio, Continuous Improvement, Engineering, Process Engineering.
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