Carol Henderson, Cpp Email & Phone Number

Downers Grove, Illinois

I direct and administer HR activities, including payroll, benefits, Workers’ Compensation, unemployment claims, and compliance with State and Federal reporting requirements for 340 employees. I compile, analyze, and process data to foster employee satisfaction, draft International Service Agreements for intra-business units within Deutsche Telekom Group, and promote quality assurance by establishing a strong control environment. Select Achievements:● Motivating and mentoring a team of three; I emphasize a continuous learning environment and coach staff on best practices in payroll accounting and human resources.● Integrating technology to optimize operations.

Downer Grove, Il

I oversaw payroll and accounting functions for three companies within Deutsche Telekom Group. I reviewed, transmitted, and updated payroll and benefits on a monthly basis, accurately recording all deductions, commissions, bonuses, and reimbursements, inputting journal entries into SAP system, maintaining corresponding records, and adhering to US and Canadian labor regulations. I calculated vacation, sick, and personal time as well as annual incentive accruals, audited payroll each pay cycle, and reconciled multi-system data to ensure accuracy. I also collaborated with external auditors on annual Workers’ Compensation, 401K plan, and Sarbanes-Oxley compliance reviews. Select Achievements:● Training and supervising payroll department staff to coordinate tax filings, wage orders, expense reporting, and payroll processing for more than 780 domestic and expat employees.● Mitigating risk by preparing monthly trial balances; I created GL files, scrutinized payroll records, identified discrepancies, and corrected deduction mistakes to promote data accuracy and integrity. ● Leveraging my interpersonal and conflict resolution skills to manage sensitive employee matters; I refereed internal disputes, administered disciplinary procedures, and conducted exit interviews.● Earning Employee of the Year award in 2014 for exceptional service.

Downers Grove, Illinois

I utilized ADP to coordinate all payroll processing operations and corresponding activities for domestic and international employees. I entered new hires and recorded changes for current workers’ wage adjustments, terminations, banking, garnishments, overtime, and miscellaneous personnel changes and generated monthly head count reports while maintaining comprehensive and confidential employee records.Select Achievements:● Cultivating relationships to drive linkages across the company; I liaised effectively between financial institutions and internal departments.● Preparing treasury reports for senior leadership; I updated daily cash balances, weekly GL accounts, and monthly financial tools, analyzed data, and made recommendations on financial findings.● Processing all health insurance, Workers’ Compensation, and disability claims; I led Workers’ Compensation audits, securing multiple credits for past overpayments. ● Being promoted within one year for superior performance as a Staff Accountant for A/R.