Carol Hernandez Email & Phone Number

Ridgewood, New Jersey, United States

Manage the care of critical pediatric patients with high-quality and compassionate treatment, consistently achieving a patient satisfaction rate exceeding 90%. These patients encompass a spectrum of conditions, including respiratory distress, neurological disorders, surgical cases, sepsis and infections, trauma, and complex medical conditions. Collaborate with physicians and healthcare team members to formulate individualized care plans, addressing evolving needs during hospitalization and post-discharge. Document all patient assessments, treatments, and interactions in compliance with regulatory requirements and hospital standards of practice. Successfully implemented an innovative patient education plan, enhancing comprehension of healthcare needs and treatment perspectives for both parents and children.

New York City Metropolitan Area

Supervised and coordinated healthcare-related responsibilities for the New York City school system across all five boroughs. Managed the Telenurse hotline, demonstrating expertise in telephone nursing care to efficiently triage and resolve healthcare inquiries. Managed a caseload encompassing 30 preschool programs and 18 family childcare programs. Additionally, documented and maintained comprehensive case files pertaining to students and teachers' health concerns Managed incoming calls from school representatives to effectively triage healthcare issues for school-aged children. Conducted audits on patient files to ensure up-to-date vaccinations and health records. Reviewed and revised policies, procedures, and practices to meet state accreditation and certification standards. Provided comprehensive training to staff on Department of Education (DOE) health policies. Delivered comprehensive general health care education and certification to staff, covering topics such as preventive care measures, chronic disease management, medication adherence, and lifestyle modifications. Ensured a holistic approach to health education that aligns with the overall well-being of clients and supports effective case management practices.

Queens, New York, United States

Collaborated with multidisciplinary teams to ensure optimal patient care and treatment outcomes. Monitored and managed critical patients, including those requiring intensive care interventions and advanced life support. Administered medications, titrated drips, and maintained accurate documentation of patient care activities. Responded promptly to changes in patient condition, implementing appropriate nursing interventions. Participated in rapid response and code blue events, contributing to life-saving efforts.

Queens, New York, United States

Managed patient care from admission to discharge, conducting assessments and implementing care plans in adherence to pediatric standards. Utilized a multidisciplinary approach to monitor and document patient care. Assisted physicians in bedside procedures. Advocated for patient safety and security concerns as the charge nurse, aligning with unit and institutional philosophies and regulations.

New York, United States

Performed patient assessment and implemented a plan of care with use of standards of care and protocols as pertaining to the PICU. Monitored patients and documented care provided utilizing a multidisciplinary approach. As charge nurse, foster accountability in relation to patient care, safety and security concerns. Acted in accordance with the philosophy, objectives and regulations of the unit and institution Assisted physicians in bedside procedures, including arterial and central venous line insertions, and chest tube placements. Conducted and managed various critical care procedures, such as hemodynamic monitoring, peritoneal dialysis, CVVH, CAVH, rhythm strip analysis, ABG analysis, phlebotomy, and mechanical ventilation, including patients requiring nitric oxide therapy. Provided focused education to parents and families on disease processes, medical-surgical procedures, and therapeutic regimens, including medication and pain management.