I thrive on helping people achieve their goals - whether as students or as business owners. My specialty - explaining ideas in simple terms that everyone can understand and take action.In August, I started a full-time, one-semester appointment as an Economics Instructor at the Wright State University's Soin School of Business. I will be working with students wanting to learn more about how economics influences what goes on in the world today as well as some of the basics of supply and demand. And, I am still working with business owners to help make their businesses successful by focusing on the Customer. I have worked with small and large companies in a variety of industries - capital goods manufacturing, parts manufacturing, telecommunications services and business services are just a few. Over the last 12 years I have helped companies create value by identifying customer needs, entering new markets, executing growth plans and improving operations. This year, I am serving as the Vice-Chair and Program Chair of the Dayton Chapter of ASQ.Specialties: Business Advising and Coaching, Profit Improvement, Customer Loyalty, Strategic Planning, Leadership and Team Development, Quality Management