Carol Hobbs-Yursha Email and Phone Number

Carol Hobbs-Yursha possesses expertise in program management, sdlc, business process improvement, crm, saas and 29 more skills. Colleagues describe her as "Carol is one of those individuals that you can implicitly trust to do a task, activity or role without ever having to worry about the output. I have worked with her for 8 years, initially as part of Professional Services and watched her manage some of the largest programmes our company had ever engaged in to successful completion. It wasn't because she was fantastically well organised, excellent at understanding detail and managing senior stakeholders within both the customer and BPO partner organisations - which she was - it was more her tenacity and ability to look at the bigger picture and being the bridge (and sometimes punching bag) between the customer and internal teams. When offered the opportunity to move into a commercial and strategic role within Account Management initially she was apprehensive. But as ever, she asked the right questions, got an understanding of the role and within a very short time became the example for the rest of the team to follow. Ina very challenging economic environment she hit targets that had eluded many of the team. She is one of our best customer advocates (Her customers love her), a trusted advisor (internally and externally) and more importantly ensures that her accounts have a great understandng of who we are as a business and how we can help Fortune 500 companies achieve their goals. Her background across delivery, support and customer success make her a very rounded team member. I wholeheartedly recommend Carol. She would be an asset to any organisation. I'd be happy to provide references if ever needed." and "I have worked very closely with Carol for some time and find her to be a consummate professional, with a strong commitment to the customer's success. She has the ability to manage highly complex, large-scale global accounts, where implementations are successful largely due to her diligence and drive. I very highly recommend Carol and hope to work with her again some day."