Carol Jackson Email & Phone Number

Saint Paul, Mn, Us

- Plan, manage, oversee, and direct the operation and services of the Outreach and Instruction department- Develop, plan, execute, and assess high-quality outreach and instruction opportunities for member library staff in multiple formats- Provide consulting and problem-solving assistance for libraries related to library programming

St Paul, Minnesota, United States

C. L. Jackson Coaching provides individuals with professional coaching that will allow them to create meaningful change in their lives and achieve their desired goals.

Woodbury, Minnesota, United States

Provide reference services to patrons, including instruction and readers' advisory, at Washington County Library branches on an on-call basis

Shoreview, Mn

• Oversee the operation of the Shoreview branch; provide an organized, welcoming environment for patrons• Supervise, hire and schedule reference and circulation staff; write and conduct performance appraisals• Provide reference services to patrons, including digital literacy instruction and readers’ advisory, during all open hours• Serve as circulation supervisor during staff transition: resolve patron issues, communicate and implement policy changes, coordinate circulation… Show more • Oversee the operation of the Shoreview branch; provide an organized, welcoming environment for patrons• Supervise, hire and schedule reference and circulation staff; write and conduct performance appraisals• Provide reference services to patrons, including digital literacy instruction and readers’ advisory, during all open hours• Serve as circulation supervisor during staff transition: resolve patron issues, communicate and implement policy changes, coordinate circulation workflow• Develop and maintain positive relationships with city of Shoreview and local community organizations and promote the library in the community, including regular tours, outreach and community events• Merchandise and shift branch collections for optimal circulation; create displays to promote library programs and collections, highlighting racially and culturally diverse materials• Serve on library team workgroups such as Branch Managers, Management Team, Circulation Supervisors, and Collection Steering Team to provide expertise on library system issues and concerns• Facilitate staff meetings to convey policy and procedure and system updates to staff, enable feedback and input from staff; communicate with staff individually and via email• Oversee Shoreview Library building project; participate in building committees; manage extensive weed in preparation; oversee building move; present at community organizations and conduct tours and interviews• Coordinate racial equity programming for library and serve on Racial Equity Leadership Team• Serve on Roseville Alzheimer’s & Dementia Community Action Team and coordinate services for dementia community including collections and programs• Create active and passive programming for adults at Shoreview Library; create and coordinate readers’ advisory lists; update new materials on library web site; coordinate monthly fiction book club Show less

Mounds View, Mn

• Oversee the operation of the Mounds View branch; provide an organized, welcoming environment for patrons• Supervise, hire and schedule reference and circulation staff; write and conduct performance appraisals• Provide reference services to patrons, including digital literacy instruction and readers’ advisory, during all open hours• Serve as circulation supervisor: resolve patron issues, communicate and implement policy changes, coordinate circulation workflow• Maintain all… Show more • Oversee the operation of the Mounds View branch; provide an organized, welcoming environment for patrons• Supervise, hire and schedule reference and circulation staff; write and conduct performance appraisals• Provide reference services to patrons, including digital literacy instruction and readers’ advisory, during all open hours• Serve as circulation supervisor: resolve patron issues, communicate and implement policy changes, coordinate circulation workflow• Maintain all adult material collections at branch, including weeding and working with collection managers to ensure appropriate, popular and racially diverse branch collections Show less

North St. Paul, Mn

• Oversee the operation of the North St. Paul branch; provide a neat, welcoming environment for patrons• Supervise circulation staff, hire page and clerk staff, schedule staff, write and conduct performance appraisals; supervise volunteers; oversee work of librarians in branch• Maintain all adult material collections at branch, including weeding and merchandising; selection of adult non-fiction and periodicals• Provide reference services to patrons, including instruction and… Show more • Oversee the operation of the North St. Paul branch; provide a neat, welcoming environment for patrons• Supervise circulation staff, hire page and clerk staff, schedule staff, write and conduct performance appraisals; supervise volunteers; oversee work of librarians in branch• Maintain all adult material collections at branch, including weeding and merchandising; selection of adult non-fiction and periodicals• Provide reference services to patrons, including instruction and readers advisory, during all open hours• Administer and monitor branch budgets Show less

North St. Paul, Mn

• Provided reference services to patrons, including instruction and readers advisory• Selected adult materials (fiction and non-fiction) for branch

Roseville, Mn

• Provided reference services to patrons, including instruction and readers advisory• Served as a website selector for library website links; assist with collection development• Assisted with teen section, created reading lists, served on Year of the Reader committee, created and maintained displays

Saint Paul, Mn

• Responsible for outcome-based evaluation system: maintaining databases, generating reports and troubleshooting inconsistencies• Assist in proposal development and monitor reporting to funders• Acknowledge, track and monitor donations to agency

St. Paul, Mn

• Proofread, edit and type grant proposals, reports, letters, charts and memos• Organized and catalogued 90+ years of historical archives; redesigned and rebuilt agency website (www.ywcaofstpaul.org)

Narrative Coach Practitioner (Certified)

Master Of Library & Information Science - Mlis

Bachelor Of Arts (B.A.), English Language And Literature, General