Carol Jacob Email and Phone Number

Maintaining a good relation with the customer and thereby promoting the productsGive application Support to customersMaintaining contacts with the Principals & solving the queries of customersAs a Team Leader: Support my colleagues, motivate them and provide technical support.Perform other assignments entrusted by Department Manager from time to timeAble to give timely and accurate guidance, support to team members and customers.The ability to work with the minimum of supervision Handling new client enquiries and acting as the face of the business.Dealing with and resolving problems and issues which arise with customers regarding the products supplied.Working with the sales team to drive sales forward.Able to prioritise tasks and workloads in order of importance.Multi-task capabilities that combine sales, marketing and technical skills to promote and sell a product for the organization.Able to ensure customer satisfaction by interacting directly with customers to improve the product and understand the customers’ needs and the product’s future direction

To lead a team of 25 membersHelping with training and development of the membersHandling complaints (from both staff and customers)Helping with promotional eventsPersonnel dutiesReporting to senior level management