Steinhafels Retail Sales Associate/Customer Service Greet customer. Ask pertinent friendly questions about what they are looking for to be able to show them the right furniture. Answer phones, schedule deliveries, schedule service orders, email vendors to see if parts are available for ordering and direct other calls to where they need to get to. Patiently listen to customer issues and help resolve them.

Ran a shift of up to 10 people. Daily money count of up to 3, treating customers and employees with respect. Inputing of inventory on a daily basis and twice weekly ordering of product.

Greeted customer in a friendly manner. Asked relevant questions to show customer correct furniture. Updated customer addresses and phone numbers in the database.

I answered multi-line phone system, assisted potential clients with paperwork, assisted and maintained client files with doctor appointments, insurance information; maintained up to 125 files at a time.