Carol Locklear Email & Phone Number

Riverside, Ca Usa

Performs duties such as sorting and filing of a variety of documentsReceives and routes correspondence; search files for informationAnswer phones and provide routine factual information to the publicMaintain operational records by transferring dataOperates a variety of general office equipmentPrepare and complete a variety of forms and documentsAssist customers with the completion of applications when requested

Las Vegas, Nevada

Engaged in friendly conversation with a diverse range of guests to build rapport and facilitate repeat businessMaintained/managed the front counter and dining room to ensure patrons enjoyed their meal in the desired atmosphereMaintained the register and menu databases ensuring the availability of numerous items and accurate pricing, which led to the Lead Cashier positionManaged office inventory by restocking supplies and placing purchase orders to maintain adequate stock levelsPrepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniquesCollected credit card, cash and gift certificate payments from customers and made proper change for cash transactions using POS systemAssisted call-in customers with questions and pick-up/delivery ordersTidied menus, restocked server stations and checked table condiments during slow periods to stay on top of side workVoluntarily completed in house training as a relief person for the cookRelived the cook during the scheduled shift for breaks as needed or requestedInteracted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate instructionsAssisted management with various other tasks as requested

Las Vegas, Nevada

Management of various special projects as assigned by senior managementCollation and tracking of plans and preparation of applications for permit submittalAdditional duties included coordination of information between engineers, architects, entity plan checkers, superintendents, and office personnelPrevented the delay of new subdivision opening by coordinating a City of Henderson special plans review which cut subdivision standard plan approval waiting time from forty-five days to seven

Las Vegas, Nevada

Preparation and maintenance of new home sales filesCoordinated information between mortgage and title companiesPrepared the home closing packets, and files for mortgage and title companiesLiaised between clients and vendors and maintained effective lines of communicationProduced highly accurate internal and external office collateral, communications and forms such as letters and memorandaAdditional duties included preparation and distribution of monthly reports, filling in for receptionist as needed, various duties, and projects as requested by management

Las Vegas, Nevada

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistanceOversaw efficient patient check-in/new registration processes, including verifying insurance and submitting forms tothe back office teamScheduled patient appointments, forwarded phone calls and completed notifications on a multi-line office phoneKept reception area clean and neat to give visitors positive first impressionPerformed record maintenance and preparation for the next day's appointments

Las Vegas, Nevada

Pulled, prepared, and delivered medical records for the next day's appointmentsAdhered to all facility, company, and legal guidelinesObtained patient releases for the dissemination of informationPrepared mailings of information and documentationInteracted and communicated easily with department personnel and publicObtained necessary signatures on information release forms to obtain medical and treatment records from other service providersReceived and routed medical records to designated areasAccurately pulled patient records in a timely manner, typically within 1/2 hour period

Nellis Afb, Nevada

Managed the Individualized Newcomer Treatment and Orientation (INTRO) program and in/out-processing of unit membersAssisted members with leave, subsistence-in-kind, and controlled spend account issuesCoordinated release of information functionsPrepared health record copies and abstractsInterpreted communications, directives, and publicationsPrepared, files, safeguards, transfers, and retired health recordsIdentified Potentially Disqualifying Information (PDI) for personnel assigned to the Personnel Reliability Program (PRP)Managed the suspension and decertification recommendations process as well as the process of returning a member to PRP statusResearched and compiled a directory of base and hospital resources for hospital staff and patientsPlanned, scheduled and coordinated Hospital Commander’s briefing for +/- 700 personnel on a monthly basisGeneral provision of administrative support for management and patients as neededAwarded the “Professional Performer Award” in 1994.