Carol Luce Email and Phone Number
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I have accumulated over 30 years of IT programmer/analyst experience in my career. My expertise includes a deep and broad understanding of how to be a skilled business asset to an employer as a system architect, designer, analyst and developer, with strong hands-on technical programming skills, as well as innovative and effective analytical skills. I am highly skilled in database/datamart development and utilization, object-oriented analysis design, data modeling, mainframe/COBOL and client/server applications development and data warehousing/knowledge management. Furthermore, I have proven the ability to manage several concurrent large scale projects and support tasks, consistently delivering these within time and budget constraints. I possess a solid track record for delivering, leading and motivating technical professionals in order to achieve high levels of performance. In my career, I have led many project designs and implementations, provided detailed analysis, business interface and analytics, programming, data warehousing and project management solutions for my projects. I have been involved in every aspect of the project lifecycle from initiation to implementation to system retirement. I have worked in and implemented projects in many development methodologies that include Agile/Rally, Iterative, RAD, JAD, Waterfall, Case Tools and many home grown lifecycle and project mangement tools. This has given me a deep understanding of how to utilize technology in order to deliver enterprise solutions that meet requirements of the business.Industry Experience:* Amazon Air- Operations of global air cargo, flight and ground operations• Airlines American, US Airways, Delta, Northwest, United, Continental Air Lines– Technical Operations, Ground Operations, Flight Operations and Finance Systems• Blue Cross Blue Shield of Minnesota – Claims, Membership, Data Warehouse Systems• Federal Reserve Bank of Minnesota – EFTPS Federal Tax Collection System• Edu-Serv – Student Loan Processing System • Fingerhut – Direct Mail/Marketing Systems
Citi
View- Website:
- citigroup.com
- Employees:
- 196387
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Senior Application Development Programmer And AnalystCitiSaint Paul, Mn, Us
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Senior Application Development Programmer/AnalystCiti Apr 2021 - PresentNew York, New York, UsAs a programmer/analyst on the CITI Information Technology team, my position focuses on development of new or revised systems relating to the Product Services-Cards and Payments division. My responsibilities include: • Tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, programming, model development, testing, and establishment and implementation of new or revised applications systems and programs to meet specific business needs or user areas accomplished in an agile environment and including the adoption and mastery of the CITI processes and tools.• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgements• Consult with users/clients and other technology groups on issues, recommend and implement advanced programming solutions, and install and assist customer exposure systems• Operate with a limited level of direct supervision and show the ability to exercise independence of judgement and autonomy.
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Senior Technical Program Manager (Srtpm) At Amazon AirAmazon Oct 2020 - Apr 2021Seattle, Wa, Us• As a member of the Amazon Air Science and Technology (AST) team, I provide technical leadership requiring both initiative and a great amount of analytical, technical and program management depth within and across technology organizations to help build new and leverage existing fulfillment and transportation technology to achieve the Amazon Air objectives. This position involves regular communication with senior management on status, risks and change control, owning of complex organization wide technical initiatives, thought leadership and a high degree of independence, ownership, bias for action and right a lot decisions. Additionally this position requires the ability to think big and facilitate longer term research that contributes to a multi-year product roadmap. This includes being able to understand and influence the architecture of large-scale distributed services to drive technical solutions across multiple systems, have excellent communication skills, a passion for building simple, elegant solutions and architecturally sound systems, and a drive for results. In my role as Senior Technical Project Manager (SrTPM) for Amazon Air, I am currently working with processes around the operations of global air cargo, flight and ground operations. -
Senior ConsultantSeatec Consulting Inc. Dec 2015 - Jun 2020Atlanta, Georgia, UsConsultant providing airline expertise, programming, technical and analytical skills relating to the integration, improvement and processing of major airline systems. I specialize in technical operations systems (including SCEPTRE). System areas that I specialize in include: engineering, reliability, parts tracking, technical records, technical log page processing, check and line maintenance, maintenance and operational control systems, work control and task tracking, tooling, hangar control and process improvement. I also have experience and knowledge in systems relating to Ground Handling and integrating aircraft flight information with technical operations. I am experienced and have participated in past and ongoing airline mergers and expansions. -
Application Project Development And Delivery Technical Lead PrincipalBlue Cross And Blue Shield Of Minnesota Feb 2012 - Jul 2016Eagan, Mn, UsAt BCBSMN, I took on several responsibilities, roles and titles concurrently while working in the application development group based on the needs of the projects and systems. I have primary accountability for leading the detail design, construction, integration, and implementation of technical deliverables in large, complex application development projects on multiple platforms and using both mainframe and distributed technologies. I am responsible for working with business areas, project teams, IT technical teams, application and service vendors, and outsourced development partners to achieve project success. Projects I have been involved with include Claims Migration to new systems, ICD-10 coding, Health Exchange processing, financial systems, Medicare/Medicaid product upgrades and releases as well as other implementations of some of the new federal and state mandates and systems in order to help BCBSMN to continue to be a leader in the future. Recently, I have been focused on the BCBSMN Enterprise Teradata Data Warehouse system as an inbound data analyst relating to the claims processing detail. -
It Sub-Contractor (Hewlett-Packard Contract For United/Continental Merger)Kpit Dec 2013 - May 2014Pune, Maharashtra, InAssigned as a contractor to assist with the United Airlines/Continental Airlines merger of their technical operations to the SCEPTRE system. Responsible for programming, analysis, code changes and testing related to their integration to create their combined system. -
Analyst 1 - Technologies Lead-B, Corporate Finance Systems BtdUs Airways Jun 2011 - Feb 2012UsFocus was on the financial systems used by US Airways, especially the Oracle Hyperion financial suite. Under broad-based direction, worked with the resource manager and team responsible for interpreting business requirements to solve complex business problems using differing technologies and systems views, across multiple functional domains on high profile and mission critical efforts and projects, especially projects with high revenue impact. -
ConsultantAlliance Of Computer Professionals Jul 2010 - Jun 2011Bloomington, Mn, UsFocused on the consolidation and integration of the technical records, SCEPTRE, engineering and technical Operations systems to a merged Delta Air Lines / Northwest Airlines operating system. Responsibilities include system design, analysis, programming, testing and support associated with the merger activities and the daily operations. Systems exist on both mainframe and server technologies and utilize both traditional coding and object oriented structures. Databases range from hierarchical IMS, flat file to all types of relational databases. -
Csa / RampMesaba Airlines / Regional Elite Airline Services Sep 2009 - Dec 2010Performed "Below Wing" aircraft functions - responsible for marshalling aircraft at the gate, pushback, loading, unloading and sorting freight and baggage, weight and balance reporting, performing safety inspections in and out of the aircraft and other duties as delegated.
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Senior DeveloperNorthwest Airlines / Delta Air Lines Dec 1996 - Jun 2010Included project execution and leadership, programming, system development and support, enhancement, documentation, customer/user interface and problem solving relating to the Airport and Technical Operations teams which supports the aircraft handling, luggage, passenger, A/C maintenance, SCEPTRE, SABRE Flight Systems, FLIFO, monitoring, engineering, reliability and parts inventory systems. These systems utilized multiplatform mainframe, client server and web technologies as well as aircraft, industry and airport specific software and tools. Highlights included (but were not limited to) – I acted as architect, lead analyst, programmer and tester associated with the following major projects: * Datamart - technical operations data warehouse/datamart to provide relational access to all tech ops and related data. * Discrepant Segment system – allowed for identification, ranking and tracking system dedicated to interior modifications and log pages to allow targeting and ranking of interior repairs * Hawaiian Airlines integration to SCEPTRE * ANRA – Automated non-routine system used in the hangars * Delay and Cancel impact and costing system * System used to track employees (inspectors) located at vendor locations. * New display and control system to monitor delayed or cancelled flights for the Japan operations maintenance and operations control teams. * Northwest / Delta merger of technical operations systems
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Systems Analyst/ProgrammerFederal Reserve Bank Of Minneapolis Jun 1994 - Nov 1996Minneapolis, Minnesota, UsServed as Technical and Business Lead Analyst for the Electronic Federal Tax Application (ETA) project. Developedthe high profile/timeframe project from its beginning to a successful, on time implementation. Highlights included: Design/Business Analyst, Process Modeler, System Documentation, Programmer, System Support, Test Coordinator, Federal Reserve Bank Development Technical Spokesman when dealing with external project groups (The Treasury, The IRS, and large private sector banks and their programmer contractors). As the lead technician, analyst I was also responsible for coding, training, creating specifications, system documentation, assigning work and guiding internal and external users and internal development programming staff with their assignments. -
System BuilderEduserv Technologies Inc Jan 1993 - Jun 1994Project leadership, system support, enhancement and problem solving relating to EduServ’s XSEL student loan processing system. Projects worked on mainly focused on loan status, financial and manual override subsystems.
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Senior Programmer/AnalystFingerhut / Fdc Aug 1979 - Nov 1992Project management, system and program design, documentation, programming, testing and internal and external training. Also had significant involvement with clients as the client sales technical representative, assessor of client needs and systems, and coordinator of work for conversions. These tasks included significant internal and external presentations. Highlights included: Lead designer and programmer in development of a very complex Marketing database which is still being marketed by Donnelly Marketing. System utilizes a PC interface with IBM Mainframe systems, JCL geners, relational database structures (batch and online) all linked together to create an automated system of over 200 programs and components. As Client Conversion Specialist, met with new and existing clients to assess their needs, make estimates on need and time for customization, define and design needed customized conversion and processing programs, execute plan to complete customized processing. Developed several different types of targeted marketing systems which assisted clients in mailing selection decisions and customer profitability.
Carol Luce Skills
Carol Luce Education Details
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St. Cloud State UniversityQuantitative Methods And Information Systems -
Concordia CollegeMusic
Frequently Asked Questions about Carol Luce
What company does Carol Luce work for?
Carol Luce works for Citi
What is Carol Luce's role at the current company?
Carol Luce's current role is Senior Application Development Programmer and Analyst.
What is Carol Luce's email address?
Carol Luce's email address is ho****@****hoo.com
What is Carol Luce's direct phone number?
Carol Luce's direct phone number is +195283*****
What schools did Carol Luce attend?
Carol Luce attended St. Cloud State University, Concordia College.
What are some of Carol Luce's interests?
Carol Luce has interest in Electronics, Sweepstakes, Home Improvement, Reading, Music, Animal Welfare, Travel, Movies, Home Decoration.
What skills is Carol Luce known for?
Carol Luce has skills like Integration, Testing, Process Improvement, Airlines, Sdlc, Analysis, Data Warehousing, Sql, Aviation, Business Analysis, Db2, Airports.
Who are Carol Luce's colleagues?
Carol Luce's colleagues are Lorenny Guzman, Leslie Mckinnon, Łukasz Pacześniak, Thomas Lloyd, Jacob Corrao, Bắc Trần, Atul Sinha.
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