Carol Mackey Email and Phone Number

• Led the development implementation of strategic 2019 sales growth initiatives, mobilizing teams to achieve a 30% YOY revenue growth and 130% YOY gross profit growth. • Played a critical role in vision and strategy planning and execution for sales and operations with full P&L accountability, collaborating with individual patients, physicians, hospitals, clinics, and insurance corporations while promoting a family and patient-centered approach to care. • Directed multi-branch operations in compliance with all regulatory requirements and accreditation guidelines by the Joint Commission.• Played a key role in special projects from conception to completion, including the development and execution of a new CRM system.• Earned “Stevie Award Winner” in 2018, “Management Team of the Year”, “Company Team of the Year” in health productions and services, and “Innovation of the Year” in Business Services.• Delivered strategic direction and guidance to internal teams, leading personnel to achieve a 25% YOY annual revenue growth as Vice President – Field Operations.

* Executed a full-scale system integration of Critical Care Systems with Walgreen's Infusion Services, ensuring project delivery within a strict time, budget and quality constraints.

Oversaw territory management, sales, and operations across the east region with 14 locations.* Developed and delivered high-impact presentations to potential buyers to influence sales.* Motivated, mentored, and coached teams during operation changes to strengthen andreinforce high rates of employee morale during company sale.* Played a key role in strategic planning of a region wide ACO strategy.

Championed clinical branch operations management for 14 acute and specialty pharmacies.* Served as Project Lead to maximize acute pharmacy efficiency.* Cultivated strategic relationships with sales division to ensure the delivery of exceptional,best-in-class customer service and patient care, exceeding market standards.

Led multi-state sales management and operations, including budget planning, preparation, andmanagement while partnering with internal teams to achieve strategic regional goals.* Successfully drove $65M+ in annual revenue.

Delivered strategic direction and guidance for branch sales and operations in South AL and FL,leading all aspects of business development, goal setting, and full-scale P&L accountability.* Led staff hiring and training of 20+ staff, earning 2003 “General Manager of the Year”.