Carol Mcmichael, Pmp work email
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Carol Mcmichael, Pmp personal email
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I am a highly motivated, dedicated project management professional with strong organizational, communication and leadership skills. While I have worked primarily in utility IT, I am now in transition and looking for a part-time opportunity in a different industry that will challenge me and offer new experiences--perhaps in Sports Management, Travel or Healthcare. I am known for improving team performance and ensuring compliance by driving change management guidelines and documentation requirements across the organization. I excel at keeping participants focused and aligned to achieve maximum productivity. I have consistently demonstrated excellent skill in problem-solving, identifying opportunities for process improvement and for tenaciously handling difficult, out-of-scope assignments. My areas of expertise include:Agile Methodology/ScrumITIL MethodologyHP OpenViewRemedySharePointSAPSOX
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Change ManagerAmerican Water Jan 2017 - Dec 2018Camden, NjFacilitated weekly ITS team change management meetings to assess upcoming changes to the software/systems involving 15+ agile teams. Inspected ITS team change management documents and ensured 100% SOX compliance and readiness prior to audit. Coordinated, packaged and delivered over 80 SAP release packages to SAP deployment team. Tracked hundreds of release changes to ensure successful move to the production environment with 98% success rate. Investigated 30+ audit requests from Financial Partners to confirm compliance and any potential remediation. Audit responses 100% completed/satisfactory. Reported change management KPIs to ITS leadership and made recommendations creating opportunities for improvement in 25+ deficient areas. -
Erp Release ManagerAmerican Water Nov 2013 - Dec 2016Camden, NjDeveloped a new strategy and process for implementing monthly SAP maintenance weekends involving 10+ teams and trained 50+ employees and third party vendors accordingly. Successfully created project plans and facilitated monthly system maintenance activities requiring involvement of 10+ teams and system shut down with 99% success over a 3-year period. Oversaw and managed weekly and monthly ERP releases using ITIL methodology, achieving 95% change success rate over a 3-year period. Authored and distributed 300+ release communications to ITS team and business leadership describing change detail, impacts, and release logistics. Managed 300+ release level packages in HP OpenView and Remedy systems. -
Project ManagerAmerican Water Nov 2008 - Oct 2013Camden, NjBusiness Transformation Program ($3.5m) - Project Manager/ITS Liaison Conducted over 65 Process interviews across 10 state sites resulting in the improvement and remapping of over of 70 different processes. Acted as functional design business analyst and administrator of the Sharepoint site utilized by 12 program teams. Managed and facilitated the program weekly scope change meetings addressing 300+ potential scope changes and involving 12+ program teams and program leadership.Organized and managed event logistics onsite Application and Solution Implementer demos attended by 1000+ employee and vendor participants.
Carol Mcmichael, Pmp Skills
Carol Mcmichael, Pmp Education Details
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Agile Scrum Certification, Global Knowledge, Charlotte, Nc -
Bryant & Stratton College, Associates Degree, Legal Assistant/Paralegal, Rochester, Ny -
Itil V3 Foundational Certification, Axelos, Global Knowledge, Morristown, Nj -
Itil V3 Service Design Training, Axelos, Global Knowledge, Morristown, Nj -
Pmp Certifcation, Project Management Institute, Newtown Square, Pa
Frequently Asked Questions about Carol Mcmichael, Pmp
What is Carol Mcmichael, Pmp's role at the current company?
Carol Mcmichael, Pmp's current role is Project Manager.
What is Carol Mcmichael, Pmp's email address?
Carol Mcmichael, Pmp's email address is ja****@****ail.com
What schools did Carol Mcmichael, Pmp attend?
Carol Mcmichael, Pmp attended Agile Scrum Certification, Global Knowledge, Charlotte, Nc, Bryant & Stratton College, Associates Degree, Legal Assistant/paralegal, Rochester, Ny, Itil V3 Foundational Certification, Axelos, Global Knowledge, Morristown, Nj, Itil V3 Service Design Training, Axelos, Global Knowledge, Morristown, Nj, Pmp Certifcation, Project Management Institute, Newtown Square, Pa.
What skills is Carol Mcmichael, Pmp known for?
Carol Mcmichael, Pmp has skills like Management, Process Improvement, Pmo, Program Management, Project Management, Start Ups, Water, Business Analysis, Business Process Improvement, Sap, Change Management, Risk Management.
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