• Develops and maintains banking business of prospective and existing customers. • Implements the private banking concepts through the sale of loans, deposit accounts, investment services and other banking services.• Business development with International Private Banking customers.• Review all the documents and determine that each one is in accordance and in compliance to internal policies and current banking regulatory issues.• Open new accounts at the platform system.• Assist in the processing of customer's incoming and outgoing wire instructions, Certificate of Deposit, Credit Cards, Bill Payments, Customer Deposits, which includes the full verification of the transactions balances, signature and in cases call back confirmation.• Provides the highest quality service to client, and correctly prepare the required documentation.• Resolves customer problems, by researching records and ensuring proper follow up to completion.• Detailed oriented, able to handle multiple tasks, meet deadlines and work well under pressure.

• Prints reports from the Bill Payment System for all scheduled payments for processing daily or as needed.• Prepare wire transfer instructions for the American Express bill payment.• Transmits transactions at end of day, is responsible for balancing the system, and prints the end of the day reports.• Serves as Backup for Telecommunication Clerk:• Responsible for returning incoming wires received with missing or incorrect information.• Downloads outgoing wire transfer for Supervisor approval and release • Federal Reserve Bank balance for incoming and outgoing wire transfer against end of day reports.• Downloads, ACH files from the Federal Reserve Bank. • Responsible for balancing and inputting GL entries for the ATM located in the Bank premises.• Prepare and process Official Checks.• Process of Credit Card Advance and Payments• Prepare tax payments.• Closed Accounts• Scanning of items process.

• Credit Department Customer portfolio management (Overdraft approvals, loans, signatures, import letter of credit, opening of accounts, balances, and statements. Credit card approvals, customers visits, etc.• Customer credit information• Customer credit reference personal and corporative accounts• Customer information filing

• In charge of the Administration and Customer Service support for the General Goods Import & Export• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. • Recommend products to customers, based on customers' needs and interests. • Answer customers' questions about products, prices, availability, product uses, and credit terms. • Estimate or quote prices, credit or contract terms, warranties, and delivery dates. • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support

• Credit Department Customer portfolio management (Overdraft approvals, loans, signatures, import letter of credit, opening of accounts, balances, and statements. Credit card approvals, customers visits, etc.• Customer credit information• Customer credit reference personal and corporative accounts• Customer information filing