Carol Nolan Email & Phone Number

Ireland

EPS is the Department of Educations sector sourcing hub and is located on the grounds of the University of Limerick (UL) campus.EPS provides sourcing services to all Public Sector Bodies (PSB’s) for the following categories of expenditure:Laboratory/Research Diagnostics, Services & EquipmentAgriculture and Veterinary Goods & ServicesLibrary Goods & ServicesEPS will procure the categories within its remit for all PSB’s in accordance with stated policies and… Show more EPS is the Department of Educations sector sourcing hub and is located on the grounds of the University of Limerick (UL) campus.EPS provides sourcing services to all Public Sector Bodies (PSB’s) for the following categories of expenditure:Laboratory/Research Diagnostics, Services & EquipmentAgriculture and Veterinary Goods & ServicesLibrary Goods & ServicesEPS will procure the categories within its remit for all PSB’s in accordance with stated policies and consistent with the processes established by the OGP. Show less

University Of Limerick

Ovens, Co. Cork / Remote Worker

Promoted in Oct 2016 with new responsibility for the planning and tracking of customer orders through the generation and utilization of reports in order to communicate product availability, issues and to create recovery plans. Liaise with vendors to expedite urgent orders to avoid customer escalations and to maintain customer satisfaction. Manage and transact all renewal orders through Global Shop and to analysis and resolve weekly inventory cycle counts.

Mahon Point, Cork

Moved into the manufacturing/backlog team in Aug 2013, duties involved the planning and fulfilment, of all upgrade orders, to the following geographic regions: EMEA, LAT-AM, APJ and APAC. Documented the Incremental Upgrade process from PO placement to the order shipment. Collected KPI (key performance indicator) dataMentor and trained new staff which increased productivity and performance.Trained and Qualified as an internal ISO 9001 auditor, to help other departments meet ISO… Show more Moved into the manufacturing/backlog team in Aug 2013, duties involved the planning and fulfilment, of all upgrade orders, to the following geographic regions: EMEA, LAT-AM, APJ and APAC. Documented the Incremental Upgrade process from PO placement to the order shipment. Collected KPI (key performance indicator) dataMentor and trained new staff which increased productivity and performance.Trained and Qualified as an internal ISO 9001 auditor, to help other departments meet ISO standards and to document their processes. Show less

Ballincollig, Cork

Main duty is to ensure all products, existing and new meet legal and regulatory standards for their intended markets.Supported logistics with their applications for export licenses by provided product compliance certificates to ensuring the smooth clearance of goods through customs in different counties.Actively involved in getting approval to export the first VCE shipments to Russia, Nigeria and Saudi Arabia thus opening up new sales markets for the company.

Limerick & Cork

Promoted into 2002 to look after Sony MNO Battery business in Europe. Main Duties involved controlling and monitoring the quality of large volumes of OEM ‘pre and post’ sales products in Europe, identifying quality issues and resolving them quickly.Developed a remote/offsite support network to manage smaller Sony customers within Europe without the expense of onsite visits; using couriers to collect smaller quantities of defective goods from customer’s sites resulting in saving of… Show more Promoted into 2002 to look after Sony MNO Battery business in Europe. Main Duties involved controlling and monitoring the quality of large volumes of OEM ‘pre and post’ sales products in Europe, identifying quality issues and resolving them quickly.Developed a remote/offsite support network to manage smaller Sony customers within Europe without the expense of onsite visits; using couriers to collect smaller quantities of defective goods from customer’s sites resulting in saving of engineering resources and logistical costs of €40k per year Show less

Limerick & Cork

Member of an international QA (Quality Assurance) team monitoring the performance of Sony products within our customers production sites.Based inhouse, providing 24/7 support to both Dell & Apple factories in Ireland.Carried out 1st & 2nd level Failure Analysis on both line and field returns.Generated weekly, monthly and ad hoc, KPI reports using appropriate statistical techniques to monitor product performance (e.g. DPPM (Defective Parts Per Million), FMEA (Failure Modes Effective… Show more Member of an international QA (Quality Assurance) team monitoring the performance of Sony products within our customers production sites.Based inhouse, providing 24/7 support to both Dell & Apple factories in Ireland.Carried out 1st & 2nd level Failure Analysis on both line and field returns.Generated weekly, monthly and ad hoc, KPI reports using appropriate statistical techniques to monitor product performance (e.g. DPPM (Defective Parts Per Million), FMEA (Failure Modes Effective Analysis), CAPA (Corrective Actions, Preventative Action) and sampling techniques. Reduced Dell manufacturing lines handling failures (PID) by 67% as part of the supplier certification strategy. Using Pareto analysis to identify the top 5 PID hitters, I was able to provide Sony ‘Product Handling Training’ to the Dell line trainers who in turn re-train the Dell operators on how to avoid handling damage. Resulting in annual saving of approximately €200k. Successfully represented Sony at Dell and Apple QBR (Quarterly Business Review) meetings, achieving notable recognition for quality support,’ BOB’ (Best Of Breed)Supported NPI (New Product Introduction) Show less

Raheen, Limerick

Transfer to Dell Limerick and promoted to Customer Service Vendor Engineer Main duties were to monitor the quality of SCI motherboards within the Dell manufacturing process and to report back failure trends to the SCI factory. Successfully reduce (PID) process induced damage handling damaged by 45%. Demonstrated ability to represent the company in a dependable and professional manner.

Fermoy, County Cork, Ireland

Experienced Electronics Technician with the ability to troubleshooting and repair PCB motherboards.City & Guilds FTC Diploma in Telecommunication ElectronicsCertified by SCI to carryout fine pitch soldering and repairs on PCB motherboardsAbility to read schematics drawings and use them to troubleshoot electronic issues

Raheen, Limerick

Oola, County Limerick, Ireland

Certificate In Public Procurement & Supply Chain Excellence, Logistics, Materials, And Supply Chain Management, First-Class Honours

Bachelor Of Science - Bs, In Good Manufacturing Practice And Technology (Level 7), Merit, Grade 1

Internal Auditors Course

This ISO 9001 Internal Auditor course provides attendees with the techniques to undertake structured internal audits referencing.

Fundamentals Of, Biology And Chemistry

Diploma, Jeb In Teaching Information Technology

Diploma, Quality Management, Pass

City & Guilds Ftc Diploma, Telecommunication Electronics - Merit

Leaving Certificate, Leaving Certificate