Quality Assurance Manager Former Director Of Administration
Transdev Services At Greensboro Transit Authority
Greensboro/Winston-Salem, North Carolina Area
The Quality Assurance Manager is responsible for contract compliance. Works with every department to insure all contract requirements are met through auditing, identifying weakness and creating new processes and procedures. Responsible for all data analysis and reporting to client and to corporate office and client invoicing. Also responsible for running the city’s vault where the bus and passes fares are counted and troubleshooting software/hardware problems. Manage three employees. The Director of Administration is responsible for data analysis and reporting, vault operations, client invoicing, helping General Manager in budget and KPI analysis, and overseeing multiple transit databases. Troubleshoots software and hardware problems. Duties also include managing two employees.