Supporting North America Operations commercial & federal sales and customers for provision of technology products, software, and services. Role receives from sales and customer Agreements, RFP, RFQ, Solicitations, Statement of Work, Contracts, and Order documents to provide review, redlining, drafting, and direct negotiations of standard and non-standard contract language through finalization. Business liaison and subject matter expert of business processes, policy implications, mitigate risks, and assess impacts of alternate actions across acquisition types and modified terms & condition requests. Coordinate and solicit input from various operational disciplines and levels across legal, compliance, finance, tax, risk management, pricing, accounting, and back office within the entire negotiation cycle. Assist counseling attorneys in avoidance and resolution of disputes with vendors, partners, and customers. Role demonstrates high professional ethics, good judgement, initiative, and independent decision making. Flexibility and support of multiple priorities and varying deadlines based on workload peaks and priorities.

Business Transformation/Process Design Manager for a leader in Managed Print Services, software & technology, Xerox Corporation. This role is a liaison between cross functional quote, contract through cash operations, driving business process transformation, creative thinking and lean efficiencies. Responsible for the management of gathering and documenting business process and requirements across multiple organizations as input to achieve project goals. Ensuring compliance with company policies and business guidelines while creatively pushing boundaries for growth. Areas of expertise include selling, configuring, pricing, contracting, ordering, and design and compliance of customer facing documents. Possesses a natural talent for leading cross-functional projects, gap closure, effective negotiations, change management, and building consensus across all levels of internal & external stakeholders. Effective written and verbal communications. Experienced in development and deployment of training curriculum for sales, sales support, and back-office administration aligned to project implementation and roll out.

Review & translate awarded contracts, bids, RFP, RFQ and Solicitations for technology products and services to identify customer procurement methods, pricing, and terms & conditions as aligned to Xerox approved templates, business processes, and systems to enable configuration, price, and order taking. Partner with Sales Managers, National Account Manager, and pricing teams to document and provide directions for administrative implementation to sales & back office in support of the State, Local, and Federal awards. Develop product and pricing amendments & exhibits to existing contracts via company pricing tools for customer and engage administrative functional support to implement pricing & configuration for prompt order taking. Knowledge of cost, price, and revenue modeling tools.

Supporting Commercial named, Federal, State & Local customer bids, awards, and contract administrative edits of contractual arrangements, and procurement proposals for the sale of Xerox technology hardware, software, and post-sale services. Evaluates and monitor contract lifecycle to determine need for amendments or extensions of contracts, and compliance to contractual obligations in back office systems. Administrative data entry into contract lifecycle systems that feed data for configure, price, quote and order document generation.