Managing several projects including the implementation of call center software for Benefit Services and the testing of General Ledger transactions for a 10+ yr retirement legacy software conversion program. Building business relationships throughout the organization and with various vendors and contractors. Responsible for managing new internal Project Requests company-wide.

Assigned to Veterans Affairs (VA) for Data Center projects. Coordinating project work between Business/Production Development areas and IT/Data Center. Responsible for keeping team and management current on project status, issues, timelines.

Project Manager at State of Texas DSHS (Department of State Health Services) collaboratively working with two additional State agencies in a joint effort to implement federal-funded Balancing Incentive Program for the State of Texas. Project has high visibility throughout the State and federal government; high impact to those seeking information on long-term supports and services within the three agencies.Documented business rules, updated use cases, and defined communication plan. Identified testing strategy, test plan, and test scripts for inter-agency end-to-end testing. Conducted business validation testing during deployment; implemented updates to existing internal agency application and integrations with two other agencies on time and under budget.

Project Manager at State of Texas DSHS (Department of State Health Services) collaboratively working with two additional State agencies in a joint effort to implement federal-funded Balancing Incentive Program for the State of Texas. Project has high visibility throughout the State and federal government; high impact to those seeking information on long-term supports and services within the three agencies. Defined project scope, agency-specific project timeline, identified project requirements and deliverables. Managed project budget and risk plans.

Managing Maximo work management and Spatial GIS software implementations for utility and governmental companies nationwide.

Configurating and managing software maintenance renewal contracts for the DIR State of Texas contract which includes 30+ state agencies.

More than nine years managing information technology projects, resources and budgets across multiple departments within a 2000+ employee regional wholesale electric utility organization. Skilled at taking projects from initiaation through execution and implementation using organizational and project management disciplines. Proven ability to solve complex business issues while interfacing with internal and external customers. Experienced in determining business needs and applying sound business strategies to set and achieve targeted goals. Ability to develop and monitor project scope definition, budget and schedule and perform resource planning and effective communications to stakeholders (ranging from project team members, steering committee members and executives) in a timely manner.Senior Project Manager – Implemented payment gateway solution permitting customers to pay their bills on-line via credit card payments. Designated vendor contact. – Completed two highly visible projects supporting 1) the simplification of Chart of Accounts to adopt account consistency across the organization, to enhance internal controls processes, and to increase performance on the PeopleSoft systems, and 2) the implementation of a Financial Data Warehouse to provide Budget-to-Actual management reporting from one source repository. – Managed Technology Asset Management project which upgraded the existing call tracking software, implemented asset inventory tracking system and change management processes. Familiar with ITIL, COBITS and industry standards on IT service delivery and call centers.– Managed projects which crossed business units (ie: PeopleSoft and Maximo upgrades; application replacement to provide new functionality, to capture and report NERC data more effectively, and to integrate with monitoring tools) Customer-base included plant employees; stakeholders included plant and executive managers.

Seven years experience managing projects and resources for the Information Systems department within a 1400+ employee organization that manufactured semiconductor production equipment.Senior Project Manager / Senior Business Analyst– Led the initiative to develop standards, processes, and methodologies for managing IT requests from internal and external customers. Deliverables included presentations to IT Department Managers who recommended future projects.– Managed ERP (Enterprise Resource Planning) integrated software project lifecycle within budget and on time for corporate headquarters. Conducted scope and design review with internal customers to ensure overall quality of project deliverables. Interfaced with functional managers, built pilot models, and tested transactional scenarios while interacting with Japan-and US-based project team members. Coordinated implementations based on globalization strategies.– Improved the performance and efficiency of employee benefit processing and payroll 30% by managing the software systems upgrade to operate on a client/server configuration for Payroll and HR staffs.– Managed internal customer team for the RosettaNet/XML Project. Project improved transaction integrity by using electronic transfers, reduced duplicate data entry, and increased accounts receivable collections by 25%.– Liaison between Information Technology and Human Resources, Accounting, Customer Service, Warehousing, Call Center departments; built good employee relationships between departments, improved business processes, provided sound business solutions, and supported benefit and payroll processes and multiple software applications. Managed Vendor relations (negotiated contracts; approved invoices; primary Vendor contact).