Carol Rose Email and Phone Number
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With over 10 years of experience in product management, coaching, and leadership, I am passionate about creating and delivering experiences that solve customer problems and advance the business while mentoring associates to grow personally and professionally. As the Manager Standards & Professional Development at Kroger Technology & Digital, I lead a team that curates and develops content, training, and tools to support associates in their product development journey.I have a proven track record of driving customer-centered and data-driven transformation across various domains and functions. Some of my recent achievements include launching Coursera to support professional development, developing a competency framework and self-assessment tool for product managers, and coordinating a speaking event on product portfolio management. I am always eager to learn new skills and technologies, and I have earned a Coursera certification in Transmedia Storytelling.
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Senior Manager Of Product ManagementKroger Technology & Digital Mar 2024 - PresentCincinnati , Oh, UsE-commerce Order Management
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Manager Standards & Professional DevelopmentKroger Technology & Digital Apr 2023 - PresentCincinnati , Oh, UsLead a team that curates and develops content, training, and tools to aid associates. Recent examples include: - self-service standards and best practices content for roadmapping and work break-down documentation used over 5,000 times within 6 months.- roadmap tool training that was provided to over 400 associates.Launched Coursera to support associates with professional development, resulting in over 1600 hours of learning from associates across 3 programs during the first 6 months.
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Senior Product ManagerKroger Oct 2021 - Apr 2023Cincinnati, Ohio, UsShifted from coaching teams through a 4 week development experience to partnering with leaders to support their product development needs. Examples include:- Developed competency framework and self-assessment tool for Product Managers that was adopted by 75% of associates to help identify development and training needs.- Coordinated a speaking event on Product Portfolio Management that over 300 associates attended. -
Product Manager CoachKroger Nov 2020 - Oct 2021Cincinnati, Ohio, Us- Coached 11 teams across the associate, customer, supply chain, and health and wellness domains through a 4 week development experience.- Built measurement plan for development experiences to drive an increase in Net Promoter Score from -10% (Feb 21) to +28% (Aug 21).- Co-created User Story training that went on to be used for training over 800 associates.
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Product Manager Ordering Kroger Technology DigitalKroger Sep 2018 - Nov 2020Cincinnati, Ohio, Us- Created strategy and partnered with product team to deliver a new Produce ordering solution that reduced adjustments in store from 100% to 20%, saved $10M in labor, and resulted in an estimated sales lift for the department of 1% across over 2,000 stores.- Launched 3 android applications across multiple product development teams for in-store associates to provide visibility to upcoming orders, allow for adjustments to current orders, and manage display locations.
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Business Owner Fresh OrderingKroger Apr 2017 - Aug 2018Cincinnati, Ohio, Us- Facilitated testing of automated MINs in Fresh Kitchens that resulted in a 5% over-delivery reduction and roll-out.- Led discovery work for fresh ordering to establish a statistical method for inventory on-hand process evaluation and generate ordering recommendations for the technology team to implement.- Supported Direct Store Delivery ordering testing in 10 stores for 2 vendors, collecting data that helped define an API strategy.
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Assistant Process Change ManagerKroger Apr 2015 - Apr 2017Cincinnati, Ohio, Us- Co-led training team and provided go-live support for 13 stores in Wisconsin converting to Kroger systems.- Assisted with new technology and process training in 3 divisions, helping with support for over 300 stores.- Helped develop technology requirements and test new ordering functionality for stores on RF handhelds and coordinated in-store testing.- Helped develop training plans to roll-out technology and process changes.- Utilized A3 problem solving process to improve store processes for maintaining display product. This included analysis of the problem, developing technology requirements, coordinating store testing of new function in 10 stores and developing roll-out training plan.
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Operations Performance ManagerNestlé Purina North America Feb 2014 - Mar 2015St. Louis, Mo, Us- Guide Operational Master Planning for the site.- Lead Goal Alignment team responsible for training, coaching, and assessing site in preparation for Total Performance Management.- Lead and Coach DMAIC projects.- Lead IPA process to drive improvements in factory reliability and waste. This includes analyzing data from plant floor data collection system to target areas with the greatest opportunity. -
Assistant Production ManagerNestlé Purina North America Aug 2012 - Feb 2014St. Louis, Mo, Us- Managed daily operations for 10 oz. Production Line achieving record production month.- Collaborated with Technical Applications Group to coordinate over 10 new product tests on 2 production lines.- Helped successfully launch a $15 Million production line while serving as interim production manager.
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Production TraineeNestlé Purina North America Jun 2011 - Aug 2012St. Louis, Mo, Us- Complete training program in each plant department and document training in official report.- Map process flows for the entire factory.- Drive safety, quality, and reliability as a Team Leader and develop and coach operators.
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Graduate Research AssistantIowa State University Dec 2009 - May 2011The focus of my research was developing techno-economic models using excel and VBA to analyze fermentation process, including anaerobic digestion and industrial chemical processing. I also was a teaching assistant for an entry level engineering course and developed coursework to support the programming section of the course. I also mentored an undergraduate engineer.
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Engineering InternCargill Jun 2009 - Aug 2009
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Engineering InternCargill Jan 2008 - Aug 2008Wayzata, Minnesota, Us -
Engineering InternAdm And Ndeq Jun 2007 - Aug 2007
Carol Rose Skills
Carol Rose Education Details
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Iowa State UniversityAgricultural Engineering
Frequently Asked Questions about Carol Rose
What company does Carol Rose work for?
Carol Rose works for Kroger Technology & Digital
What is Carol Rose's role at the current company?
Carol Rose's current role is Senior Manager Product Management | People & Product Leader.
What is Carol Rose's email address?
Carol Rose's email address is ca****@****rco.com
What is Carol Rose's direct phone number?
Carol Rose's direct phone number is +151338*****
What schools did Carol Rose attend?
Carol Rose attended Iowa State University.
What are some of Carol Rose's interests?
Carol Rose has interest in Economic Empowerment, Education, Environment, Poverty Alleviation, Science And Technology, Arts And Culture.
What skills is Carol Rose known for?
Carol Rose has skills like Project Management, Continuous Improvement, Lead Change, Dmaic, Gmp, Cross Functional Team Leadership, Manufacturing, Root Cause Analysis, Data Analysis, R&d, People Management, Microsoft Office.
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