Carol Ryan Email & Phone Number

Cork, County Cork, Ireland

Provided strategic support to the UKI Sales Organisation in the structuring, review, approval and closure of key revenue generating Enterprise License Agreement (ELA) deals. Assess all Commercial, Business Legal and Revenue requirements to support the UKI Sales Organisation achieve the most favourable ELA construct for VMWare, while delivering the most optimal customer solution.Own and manage the contract drafting process, generating standard documents and working with Legal and Finance to help the sales team respond to customer feedback, including managing ‘redline’ changes leading up to customer acceptance.

Clonakilty, Co. Cork

Cork, Ireland

ACC Bank, Cork. Banking Portfolio Manager September 2012 - April 2015 - Responsible for a large portfolio of SME/Agri accounts, engaging with customers on a daily basis. Performing account analysis and advising clients on new opportunities and restructuring solutions.- Performed in dept financial analysis of client circumstances in order to build robust credit proposals.- Ongoing focus on arrears management and resolution, achieving a reduction of 54% in portfolio arrears since assuming direct responsibility for my portfolio.- Work effectively with the banks legal team and the retained external professionals on cases to ensure that the most effective recovery strategies and tactics are employed in a cost effective manner.- Ensure full knowledge and compliance of all relevant regulatory codes associated with the role: i.e. codes of conduct in respect to CCSME, MARS, MARP and CPC. Oversee/co-ordinate all credit appeals ensuring that same are dealt within the timescales set down by the code of conduct. All audits passed without issue. Ensure that all complaints are dealt with in accordance with the regulatory code of practice.- Identified errors are addressed in accordance with the code and reported to Risk Department in a timely manner.- Appointed MARP advisor for the team.

Cork

- Administration of Loan Restructures/New Loan Issues including completion of Letters of Offer and Variation Letters for all Commercial and Agricultural Term Loans and Overdraft Facilities. - Correspond with the banks legal department in relation to security or compliance issues of existing portfolios.- Critically evaluating credit applications, through One-Up Supervision process ensuring that all risks are appropriately addressed (i.e. management risk, structural/security risk, and previous decisions). - Responsibility for the Food & Agricultural weekly news article updates on the Banks ‘Food & Agricultural Initiative on Share-Point’. Awarded an Employee Achievement Award for my work on the Food and Agriculture Initiative in 2011.- Lean Yellow Belt Training in August 2011, I was also involved in 2 business process improvements (i.e. letter of offer turnaround/drawdown process & out of course payments). - One Up Supervision; assessing the quality and accuracy of credit applications for new money and credit reviews. Corks One Up Supervisions were reviewed by the Head of Retail Banking in the summer 2010 and our approach used in the Cork BC was implemented bank wide and also commended myself and Cork Business Centre Manager on our work with the process.

Professional Certificate In Residential Mortgage Arrears

Qualified Financial Advisor (Qfa)

Diploma In Event Management

Business Degree, Business, Management, Marketing, And Related Support Services, 2:1 Higher

Activities and Societies: Financial Management, Business Policy, Integrated Marketing Communications, Marketing Planning and Control.

Graduate Diploma In Financial Management

Diploma In Advertising And Public Relations