Carol Seng Email and Phone Number
HOSPITALITY & EVENT PLANNING MANAGER with extensive experience leading the planning and execution of highly successful and visible corporate, academic, social, and non-profit conferences and events. SUMMARY• 20 years of progressive experience in the event planning and conference management field• Diverse background in the hospitality industry; fundamental belief that outstanding customer service is of the utmost importance to managing successful programs• Team player, thrives best in a collaborative environment• Project manager, with strong problem solving skills, and ability to multi-task in a fast-paced environment• Proven ability to work effectively across departments, securing necessary resources to accomplish goalsSKILLS• Microsoft Office: Outlook, Word, Excel, Publisher, PowerPoint• Amadeus-Delphi• Budget Management• Program Management• Recruitment and Hiring• Clear and direct communication, strong emphasis on building long term relationships with clients and vendors• Additional strengths and expertise in food and beverage operations, forecasting, menu planning and contract management
Sigillo Cellars
View- Website:
- sigillocellars.com
- Employees:
- 8
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Tasting Room AssociateSigillo Cellars Jun 2020 - PresentSnoqualmie, Washington, United States -
Director Of Conference ServicesThe Edgewater Hotel Aug 2011 - May 2020Seattle, Washington, United States• Responsible for the leadership and direction for a wide array of complex conventions and events • Effectively anticipates client needs and requirements to ensure seamless execution of programs exceeding client expectations• Provides leadership and direction to office support staff• Develops and produces effective and timely BEOs, itineraries, and group resumes, excelling at inter-departmental communication and relationships• Monitors and manage room blocks, sales contracts and timelines, meeting deadlines and maximizing revenue• Consistently exceed monthly upsell goals• Serves as liaison and point of contact between stakeholders, client(s), and local vendors for off site entertainment, transportation, and team building activities -
Senior Event Planning ManagerColumbia Hospitality Apr 2008 - Aug 2011Seattle, Washington, United States• Planned and managed all logistical aspects of conferences, meetings, and special events• Ensured Columbia Hospitality core principals were exceeded on all events and programs by providing outstanding customer service, consistently achieving above average guest satisfaction scores• Excellent negotiation and client management skills• Manage special projects as assigned, including new menu development, and Amadeus-Delphi training• Planned and negotiated all details for events and conferences at Conference Center • Effectively managed client contracts to ensure all obligations were met • Worked collaboratively with vendors to ensure -
Food And Beverage ManagerColumbia Hospitality Apr 2007 - Apr 2008Seattle, Washington, United States• Provided leadership to the operations of a high volume, full service conference center • Organized on-site, event day coordination• Trained and mentored 15 staff members• Responsible for all front of the house operations, including staffing, event setup, and logistics -
Conference And Event Services ManagerHighline College Jan 1998 - Mar 2007Des Moines, Washington, United States• Collaborated with campus operations to plan and manage all logistical aspects of conferences, meetings, and special events• Supervised and lead a diverse group of student leaders and banquet/conference staff• Provided services to clients through the effective management of the conferences services scheduling calendar and room matrix.• Demonstrated effective program development wit a one-stop conference center; 360-degree style conference evaluation system, implementation of student leadership program, and served as an integral member of new student union building design and development team• Chairperson of College Commencement ceremony.• Recommended comprehensive policies, procedures, menus, and rates to maximize profits and Conference Service operation• Negotiated services, costs, and development of client and vendor contracts
Carol Seng Education Details
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Hospitality Administration/Management
Frequently Asked Questions about Carol Seng
What company does Carol Seng work for?
Carol Seng works for Sigillo Cellars
What is Carol Seng's role at the current company?
Carol Seng's current role is Tasting Room Associate at Sigillo Cellars.
What schools did Carol Seng attend?
Carol Seng attended Washington State University.
Who are Carol Seng's colleagues?
Carol Seng's colleagues are Nicole Cullen, Christie Hussey, Latreece Fulton, Rudy Herman, Patrick Mckee.
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Carol Seng
United States -
Carol Seng
United States -
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Caroline Seng
Richmond, Va2ge.com, gehealthcare.com
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