Carol Silva Moralez Email and Phone Number
Carol Silva Moralez work email
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Carol Silva Moralez personal email
In my role as President and Chief Executive Officer of Upskill NWA, I am leading the organization through its initial start-up phase with a goal to establish a robust, self-sustaining organization. I am a an entrepreneurial, dynamic, and results-driven servant leader with a proven ability to convene diverse constituents and create collaborative public and private partnerships across nonprofit, governmental, and business sectors to solve big challenges with a natural ability to inspire trust and followership across a diverse array of stakeholders through compelling influence, powerful charisma, passion in my beliefs, and drive towards action.I take great pride in serving as the President & CEO of Upskill NWA, where established the vision and values of the organization. I lead a team of dedicated and passionate servant leaders committed to transformative work. Together, we strive to make a positive impact on the lives of Northwest Arkansas families.Our mission at Upskill NWA is to connect under-employed and under-represented individuals with their dream careers. Every day, we work towards this goal by providing equitable access to education, offering coaching and mentoring to navigate the educational system, connecting individuals with essential wrap-around services, and ultimately assisting them in securing higher-wage jobs in the healthcare sector. Through these efforts, we aim to create opportunities for individuals to change the trajectory of their families and it's working!Upskill NWA’s program is changing the lives of Northwest Arkansas families since 2022:• 251 Northwest Arkansas residents enrolled in Upskill NWA and the number is growing weekly and an 89% retention rate• 56 graduates since 2022• 98% of graduates have been placed with local employers• 167% increase in household incomeWhat inspires me most is witnessing the unity of our community, rallying together to ensure everyone has the opportunity to thrive.My professional journey includes a 25-year tenure at Walmart Stores, Inc., where I held multiple leadership roles in store operations and at the home office. Notably, I led the design and development of functional and leadership training for Walmart Academy stores. I am recognized as a proven leader in Culture Building, People Leadership, Talent Development, and Organizational Development.I am honored to have received the 2024 C Suite Award from Arkansas Money & Politics (AMP), 2023 Top 10 C-Suite Executive Award and the 2020 Top 10 Women Business Award from the NWA Business Journal.
Upskill Nwa
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President & CeoUpskill Nwa Oct 2021 - PresentAs President & CEO of Upskill NWA I am responsible for developing the goals, plans, policies, and short and long-term objectives for Upskill NWA. As an organization, we wake up every day with a mission to connect people to new careers by helping them access educational and higher wage jobs. I am passionate about this life-changing work and lead a talented team of change-makers who are cultivating and creating our future leaders. Adelante!
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PartnerServe2Perform May 2019 - Oct 2021Fayetteville, Arkansas, UsPartner responsible for the Diversity and Inclusion and Client Management Practices. Serves as a trusted advisor and consultant, problem solver, and strategist to executives in Fortune 500 companies and non-profit organizations. Builds meaningful client relationships and diverse client portfolios, explores client needs, drafts proposals and delivers S2P innovative, customized people-centered solutions.o Working with company c-suite executives, key stakeholder groups; establishes the business case for inclusion, identifies strategic priorities, and establishes key performance indicators. o Works with organizations to Activate and Onboard Employee Resource Groups to align Executive Sponsors, Chairs, Co-Chairs to accelerate adoption of their roles and responsibilities in delivering the corporate mission and vision.o Designs and facilitates roundtable sessions to explore participant beliefs, attitudes and views towards diversity and inclusion to inform strategy design.Lead Partner and Co-Chair of LatinXNA, a region-wide strategy to promote Diversity and Inclusion in Northwest Arkansas by engaging NWA nonprofit agencies, vendor partners, and corporate sponsors to elevate the brand and voice of people of color by providing opportunities for leadership development, and meaningful connections to elevate performance, service, leadership and influence. o Develop and maintain strategic relationships with key stakeholder groups across the vendor community in NWA.o Recruit professional leaders across various business segments to serve as volunteers and participate in LatinXNA Service Empowered Advanced Leadership (S. E. A. L.) program and/or serve on the Executive Advisory Committee (E. A. C.)o Drives the strategic vision and oversees the daily operations within LatinXNA.o Co-created the LatinXNA operating model. -
Director, Relationship ManagementWalmart Sep 2017 - Oct 2019Bentonville, Arkansas, UsDirector Learning and Development; responsibility as a product owner in Agile environment to connect with executive stakeholders and experts to understand strategic priorities, prioritize business needs, determine ROI, and design and develop training solutions and engaging mobile learning experiences to train the workforce so they can deliver an excellent customer experience -
Director, Learning Experience OwnerWalmart Apr 2017 - May 2019Bentonville, Arkansas, UsTrusted advisor and consultant to product owners. Designed learning strategy including change management training, functional, and leadership training events to enable adoption of new way of working. Designed learning products framework, design and learning modalities.• Oversaw training design and development in Learning Content Design and Development (LCDD) agile way of working: o Consulted and built relationships with business partners, identified critical needs, target audience, audience behavior expectations, and identify return on investment (ROI) for each training initiative.o Created professional presentations and presented critical information and updates to key stakeholders which included c suite executives to generate consensus and buy-in.o Responsible for end to end project Lifecycleo Onboarded and led cross-functional design teams to ensure consistency and quality of curriculum frameworko Created an inclusive environment made up of unique individuals which promoted diversity of thought to explore solutions and gain consensus for key business solutions.o Defined measurement and evaluation strategy.o Created feedback loop to iterate learning product. • Designed and developed post-Academy Bentonville-based leadership program for store managers and market level leaders. • Delivered 161 products to Academy content management team over 14-month period representing 28% to 35% of entire learning content design workload throughout year.• Reduced vendor spend by $150,000 and simultaneously increased associate productivity to 50% by improving and streamlining existing processes from 2,766 in 2017 to 5,352 in 2018.• Using Lean Six Sigma methodology simplified, organized, and created one database for Academy assessment questions• Saved company a total of $48,000 through February 2019 by designing Market Manager Academy • Designed learning strategy and learning measurement and evaluation strategy for associates adopting new ways of working
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Senior Relationship ManagerWalmart Jan 2017 - Apr 2017Bentonville, Arkansas, UsMaintained adherence to project, design, and agile process standards to control project costs. Provided overall direction of leadership programs, including subject matter expert communications and reviews. Solicited and managed third-party vendor support and work quality. Served as trusted advisor and training and development consultant. Managed health and wellness portfolio of training products.
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DirectorWalmart May 2013 - Jan 2017Bentonville, Arkansas, UsEnsured adherence to project, design, and agile process standards to control project costs. Provided overall direction of leadership programs, including subject matter expert communications and reviews. Solicited and managed third-party vendor support and work quality. Served as trusted advisor and training and development consultant. Analyzed business needs and created, developed, and implemented progressive, comprehensive training and development through traditional and e-learning methods in alignment with key business strategies. Drove strategic initiatives and measured outcomes to support desired behaviors and results.• Identified opportunities to continuously improve training deliverables and processes in creative ways resulting in improvement of desired outcomes.• Designed, created, and co-facilitated Small Format Academy, a week-long functional training course for 500 neighborhood market store managers. • Analyzed data, conducted needs analysis and worked with cross-functional team to design corporate leadership program for 150 Hispanic Latino Associate Resource Group directors and senior directors to support overall strategy of office of diversity and inclusion as co-chair of Hispanic Workforce Pillar for Hispanic Latino Associate Resource Group (HLARG).• Executed the Mi Futuro program, updated content, defined measures for success, and led 100 volunteers and ambassadors to support youth mentoring outreach program as vice chair, Mi Futuro for HLARG. Engaged 400 students in Bentonville, Rogers, and Springdale school districts
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Senior Manager IiWalmart Feb 2012 - May 2013Bentonville, Arkansas, Us
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Market ManagerWalmart Jan 2010 - Feb 2012Bentonville, Arkansas, UsManaged fiscal responsibility for delivering and exceeding $325,000,000 sales budget and profit plan for seven stores of varying formats throughout Northwest Oklahoma by ensuring adherence to established company processes and operational standards. Optimized execution and results of company initiatives. Performed operational deep dives, utilizing data and trends to conduct root cause analysis to develop and implement long-term and short-term solutions to improve store performance against established metrics. Recruited external talent in order to enhance management bench strength. Identified and developed internal talent in order to prepare personnel for next level placement. Utilized change management principles to gain alignment on business priorities. Collaborated with other market managers in region to identify key solutions for complex market issues affecting labor, merchandising, and operations in northwest Oklahoma oil communities by leveraging home office buyers and suppliers to ensure customers received specific goods at lowest every day price in market. Developed and led team of 1,500 associates with seven store manager direct reports. Provided strategic leadership, planning, and execution of operational directives. Created environment supporting and encouraging diverse and inclusive workforce. Supported culture of integrity and core company values. Promoted and supported open communications.
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Supercenter Store ManagerWalmart Oct 2006 - Oct 2010Bentonville, Arkansas, Us
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Store ManagerWalmart Oct 2002 - Oct 2006Bentonville, Arkansas, UsHeld direct responsibility for growing top line sales and profit plans by optimizing execution of operational processes and merchandise initiatives. Conducted analyses of store operations reports to identify root cause issues and implement short- and long-term solutions. Established routines and general operations controls in order to monitor and prevent shrinkage which resulted in a year-over-year reduction. Grew talent pipeline by proactively identifying high performing hourly and salaried associates for internal development programs. Leveraged internal and external networking to build business partnerships throughout San Diego and San Antonio communities which reflected positively on company. Inspired associates through servant leadership approach to ensure associate collaboration and buy-in for key business change initiatives. Grew associate engagement scores at both locations. Implemented a consistent performance management process to identify skills gaps and associate development needs.
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Store Co ManagerWalmart Oct 1999 - Oct 2002Bentonville, Arkansas, Us
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Assistant ManagerWalmart Aug 1994 - Oct 1999Bentonville, Arkansas, Us
Carol Silva Moralez Skills
Carol Silva Moralez Education Details
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American Public UniversityRetail Management -
The University Of Texas At San AntonioBusiness/Corporate Communications
Frequently Asked Questions about Carol Silva Moralez
What company does Carol Silva Moralez work for?
Carol Silva Moralez works for Upskill Nwa
What is Carol Silva Moralez's role at the current company?
Carol Silva Moralez's current role is President / CEO Upskill NWA | Passionate Advocate | 2024 Arkansas Money & Politics C-Suite Award | 2023 Top 10 C-Suite NWA Business Journal | 2020 Top 10 NWA Women in Business | Board Service | Speaker | Connector|Mentor.
What is Carol Silva Moralez's email address?
Carol Silva Moralez's email address is ca****@****nwa.com
What schools did Carol Silva Moralez attend?
Carol Silva Moralez attended American Public University, The University Of Texas At San Antonio.
What skills is Carol Silva Moralez known for?
Carol Silva Moralez has skills like Leadership, Team Building, Multi Store Operations, Profit And Loss Management, Strategic Planning, Team Leadership, Store Management, Training And Development, Cross Functional Team Leadership, Leadership Development, Retail, Inventory Management.
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