Carol Sutton Email & Phone Number

Four years banking experience -Bank Security Officer-Call Report preparer, solo -Asset-Liability reporting & management -HSA, IRA full program administrator-All payroll duties -Tax withholding, state and federal reporting -Debit card fraud program manager-Securities tracking, management -Investment tracking & management -Deposit Compliance DirectorAccomplishments:-Developed and implemented new BSA procedures and completed training branch employees on new system; improved control, mitigated risk -Created account-opening procedures complete with precise manuals to improve regulatory scores & KYC for demand deposits, checking, savings, certificates of deposit (cds), securities (bonds, treasuries, munis, treasury bills & notes) -Mastered core system to develop new guides for building loans and investments-IRA, HSA full administrator from opening, investing, RMDs, CIP, transfers, rollovers, advice, compliance-Integrated three new third party vendors for debit card system (two) and IRas, and HSAs (one)-Trained staff on BSA procedures resulting in markedly improved scores on exams, audits-Lone Call Report preparer, wrote manual to streamline process, completed every report in time & with accuracy -Improved asset & liability reporting with markedly more accurate input to deliver more beneficial projections and evaluations-Can perform and train on all counter and teller duties including daily processing, check & ACH returns, wires, cash letters, bonds, cds, overdraftsGreatest strength: Turning complex rules and systems into manageable, simplified, fool-proof procedures and practices. Personal mottos in business: 1) The importance of boots on the ground: The front line often has the most accurate information, best discourse, useful relationships, and creative ideas for efficiency. Listen to them.2) People always want to do a good job at their jobs. How can we improve the process together to pave the way for success?

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  University Of Nebraska-Lincoln

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