Carol Thomas Email and Phone Number

Managed daily operations for 3 physician owned practice locations. Managed 13 offsite medical and office staff and administered HR programs for 20+ employees. Oversaw revenues of $500K per month and supervised bookkeeping activities including practice tables, accounts receivable and payable. Built relationships with customers and medical personnel. Negotiated contracts and maintained electronic and physical files of contracts and fee schedules. Ordered medications and managed inventory.Key Contributions· Increased practice revenues during tenure by implementing a new electronic medical records (eMR) system, improving collection efforts, boosting productivity, and helping to grow the practice.· Created strategic plans for growth and expansion, establishing core objectives and defining priorities drawing on data collected and presented in productivity, PQRI, and Meaningful Use reports· Increased practice revenues and improved patient satisfaction by initiating and maintaining a convenient in-house pharmacy implementing workflows in strict compliance with state guidelines.· Enabled the collection of 90% of accounts receivable, collaborating with Athena Health EMR to implement collector and clinical modules, managing contracts, fee schedules, provider information, and user training.