Carol Tomusiak Email & Phone Number

Wallingford, Ct

Manage personal lines book of business including quoting, new business, cross-selling, remarketing and endorsements. Effectively coordinate activities of service team to resolve issues. Proactively market policies for maximum efficiency of client needs.

Greater New York City Area

Provide consultative assistance to clients for property and casualty insurance products. Work closely with customers to build strong partnerships. Proactively review customer needs and provide alternatives that are cognizant of financial and and lifestyle situation.

Hartford, Connecticut Area

Provided implementation support and managed ongoing client relationships for National Accounts health plans products including medical, dental and disability. Coordinated activity associated with the electronic enrollment process for implementations. Communicated all eligibility reporting requirements to customers and delivered consulting services to improve the quality of customer eligibility data while providing excellent customer service. Partnered with customers, vendors… Show more Provided implementation support and managed ongoing client relationships for National Accounts health plans products including medical, dental and disability. Coordinated activity associated with the electronic enrollment process for implementations. Communicated all eligibility reporting requirements to customers and delivered consulting services to improve the quality of customer eligibility data while providing excellent customer service. Partnered with customers, vendors, field marketing staff and local claim operations to resolve eligibility /file related issues . Additional tasks included downloading electronic files, reformatting extracts , responding to daily requests from customers, testing electronic eligibility files and training and mentoring new consultants . Show less