Carol Wray Email and Phone Number

I am primarily responsible for providing a support function as an Office Administrator with PA duties to the Dealer Principal and other Management.I organise the diaries of the Management and mechanics, book travel for the drivers and ensure that vehicles are collected on time, also keeping the office systems up to date as well as the bookkeeping system on a daily basis. I ensure that all cars are on the Insurance database and remove those that have been sold. I ensure that the company is OFT/FCA and PCI DSS compliant. I make sure that all new vehicles have Experian checks and print all silent salesmen for advertising purposes. I ensure that all Warranties are entered into the system, paperwork is sent and returned by the customer on time and correctly. I manage all incoming telephone calls and emails to the office, dealing with customers and Car traders on a daily basis. I provide administration and secretarial support and ensure that the office is presentable and maintained at all times. I have excellent organisational and presentational skills and a high level of efficiency. I also have the ability to work on my own initiative and a desire to assist others.

Provide general administrative support and HR support to the business and general management team and support the preparation of monthly payroll function. Co-ordination of all recruitment and selection activity within the business. Co-ordinate all training within the business as required.Manage the personnel function, responsible for all personnel records within the business ensuring legal compliance. Preparing, updating and issue of contracts of employment and employee handbook. Maintain legally compliant and up to date personnel records.Support managers through all discipline and grievance issues, including dismissal and prepare compliant paperwork. Support management through performance management of employees. Remind managers of appraisal dates, giving evidence when requested. Prepare monthly business statistics including temporary and permanent employee analysis.Preparation of monthly payroll for 65 employees and liaise with external payroll bureau. Responsible for ensuring accuracy of monthly payroll input data. Local administration of company pension scheme, including monthly pensions return. Annual pension and payroll returns.Process P11d. P35 and P60’s.Monitor and manage sickness and absence levels to ensure absence is acceptable. Appropriately manage long term absence. Holding sickness meetings when necessary including completing return to work forms. Deal with HR/Personnel issues as and when they arise. Ensuring that all employees are supported thoroughly throughout their issues. Attend monthly Health and Safety meetings and take action on any points raised. Update training matrices quarterly. Update of headcount spreadsheet, administer all pay increases and bonus payments. Ensure that employees have adequate refreshments and maintain stock levels to an acceptable level.

Manual and computerised book-keeping, payroll, admin and secretarial services. Ensuring all files are backed up and kept up to date, attend any training courses including HMRC courses. Ensuring all forms are filed correctly and there is an adequate supply of relevant paperwork. Comply with policies and procedures at all times; ensure good communication with relevant people involved in the company.I am an experienced administrator and am able to assist a manager in the day to day running of a business.I have an excellent knowledge of bookkeeping and basic accountancy procedures including VAT. I am experienced in payroll administration including tax year end. I am computer literate and am aware of general office routine and administration.