Carol Wright Email & Phone Number

Mobile, Alabama Area

Organized file room creating a filing system & wrote filing proceduresCreated checklists, spreadsheets and forms to help improve processes and proceduresWrote Processes and Procedures Manuals (one for Loan Officers and one for Loan Processors)Wrote Processes and Procedures for the many functions of the Loan Processing DepartmentConducted extensive research to ensure compliance with loan regulationsResponsible for Monthly Board ReportsTrained and Supervised 2 interns in… Show more Organized file room creating a filing system & wrote filing proceduresCreated checklists, spreadsheets and forms to help improve processes and proceduresWrote Processes and Procedures Manuals (one for Loan Officers and one for Loan Processors)Wrote Processes and Procedures for the many functions of the Loan Processing DepartmentConducted extensive research to ensure compliance with loan regulationsResponsible for Monthly Board ReportsTrained and Supervised 2 interns in scanning our loan filesConducted extensive research to create a comprehensive Exception Report Show less

Efficiently managed one of the most active/complex loans in departmentCoordinated closings with borrower and Title CompanyOrdered Appraisals, Inspections and Documents prior to closing/fundingFunded Closings once all documents were in placeFunded draw requests based on inspection resultsAdded collateral to system and tracked progress of all collateral throughout construction processReceived awards for excellent customer service on several… Show more Efficiently managed one of the most active/complex loans in departmentCoordinated closings with borrower and Title CompanyOrdered Appraisals, Inspections and Documents prior to closing/fundingFunded Closings once all documents were in placeFunded draw requests based on inspection resultsAdded collateral to system and tracked progress of all collateral throughout construction processReceived awards for excellent customer service on several occasionsAdministrative/Clerical functions (filing, reporting)Assisted Loan Officers in closely tracking all aspects of the construction process for each borrower/project Show less

Reviewed Loan Documents and booked loans onto systemTraveled to train staff in a different marketDeveloped and wrote procedures for a new departmentAssisted Manager in running departmentTrained new administrators added to department

Worked on excel spreadsheets to track all aspects of construction loans according to the loan documentsVisited sites to better understand the customer needsDeveloped and implemented procedures for construction departmentCreated forms to make the procedures flow more smoothlyTook Word, Excel, Powerpoint and Access courses

Masters, Counseling And Guidance

Activities and Societies: Kappa Delta Phi National Education Honorary Society

Bachelors, Psychology

Dean's List Scholarship Recipient