Carol Wright Ed.D Email & Phone Number

Los Angeles, Ca, Us

United States

Customer Success focus:• Maintain effective and frequent communication with schools and applicable administrative staff• Engage regularly with families to ensure satisfaction and collect constructive feedback• Maintain communication with district and administrationProgram Success focus:• Recruit, coach, supervise and support tutors across all levels• Manage and substitute for tutors as necessary• Prescribe material based on student data & needs such as book program or homework support• Modify programs as necessary to ensure student achievementBusiness Operations focus:• Collect and maintain all records such as attendance and progress logs• Maintain and organize detailed student records• Assist in (or Responsible for) monthly invoicing• Review tutor hours vs. student attendance sheets• Review and process tutor payroll bi-weekly• Manage and assist in any adhoc projects• Complete monthly checklist to ensure project completeness

La Verne, California, United States

Managed an Intensive English Program ESL Center • Coordinated and facilitated daily operations and maintained a strong relationship with our host institution - University of La Verne• Marketed Center to local and international agencies to increase enrollment• Confirmed the quality of the curriculum by collaborating with Academic Director and mentoring instructorsResponsible for Financial and Business Operations for ESL Center:• Developed and implemented emergency response plans for disasters, security issues, and injuries• Created budget forecasts, and maintained an accurate budget, managed accounts payable, expenditures, and deposits• Developed site-specific student handbooks and updated employee policy manuals• Monitored compliance with Department of Homeland Security regulations and policies• Facilitated transition to a paperless online grading and attendance system. Created and implemented short- and long-term programs for international groupsCollaborations and Facilitations:• Maintained and expanded housing partnerships with the University of La Verne and outside homestay vendors• Collaborated with International Student Week Committee to include ELS students in the activities• Built an effective outreach strategy with local community partners for volunteer opportunities for students

Led and managed all aspects of international student enrollment including:• Conducted research on emerging trends within the university by using a data-driven and strategic approach• Capitalized on finding strategies that help recruit the best student worldwide with a focus in Asia, Middle East, and South America • Utilized a data-driven ethical enrollment process for recruitment. • Aligned enrollment objectives with the university mission, increased annual enrollment by 15%• Supported the Director of Undergraduate Admission with undergraduate and transfer applications• Hosted information sessions on campus and on-line for applicants. Attended recruiting conferences domestically and internationally• Maintained customized relationships with agents, language schools and individual applicants; led familiarization tours with agents on campus• Managed all international inquiries and applications submitted (over 1,500/year) to registration• Proficient in various CRMs such as SLATE, Banner, and Recruiter. Built rapport and counsel prospects on choosing a graduate degree

Online

Evaluate ESL speakers applying to become teachers’ assistants at UCR according to a standardized rubric and provide recommendations for future improvements.

Riverside, Ca

Taught the course, "Teaching Reading Methodologies" to TESL/TEFL students, with strategies on how to teach skimming and scanning, guessing vocabulary through context, identifying thesis statement and main ideas, and making inferences.

La Verne, Ca

With experience as an English Instructional Specialist, I was recruited to:• Implement actionable curriculum improvements utilizing recorded data• Assist in developing and adjusting IEPs, and collaborating with teachers to determine curriculum efficacy• Support and help increase the learning rate by implementing Teaching-Reading Methodologies for TESOL students• Optimize the new curriculum and day-to-day instruction to align educational strategies with methods ranging from skimming/scanning to making inferences• Evaluate ESL speakers applying to become teachers' assistants at University of California, Riverside (UCR).

La Verne, Ca

Managed the academic program and trained teachers; maintained steady enrollment through accurate placement; provided academic counseling; designed syllabi ranging from accent reduction to phrasal verbs; taught a variety of courses; hosted in-service workshops for instructors

Azusa, Ca

Performed literature search, transcribed recordings, and input data into statistics software (SPSS)

La Verne

Revised the ESL curriculum with twelve other selected participantsto bring it up-to-date that meets the standards of current TESOL pedagogy; contributed specifically to the advanced text of the curriculum by incorporating research-based knowledge and professional experience; assisted in editing proofs

Seattle, Wa

Taught low-intermediate Reading, Writing, and Grammar

Seattle, Wa

Gained over 300 hours of experience tutoring students from beginner to advanced; customized teaching material for lessons

Seattle, Wa

Read and edited entries; selected poems to be published in the magazine

Hong Kong

Participated in curriculum development and designed lesson plans; taught 20-plus students reading, writing, speaking, and listening

Doctor Of Education (Ed.D.), Education, 4.0

Master’S Degree, Tesol, 3.9

Bachelor’S Degree, English Literature, 3.8

Activities and Societies: PHI BETA KAPPA member (awarded to top 1% of all college students in the U.S.)