I am responsible for a Scrum Team for Commercial Rewards Card client facing Technology with PNC's Treasury Management PINACLE platform.

As a member of the API Innovation Team, I worked with both Business and Technical Product Owners in gathering requirements for New APIs as well as enhancements to existing APIs. Our crews' developers worked with me to create the ability to delver standarized BIAN compliant data attributes to the API internal consumers. Some of my accomplishments included facilitating the Scrum of Scrums, acting as an interim Product Owner for a small integration project and developing standardized templates… Show more As a member of the API Innovation Team, I worked with both Business and Technical Product Owners in gathering requirements for New APIs as well as enhancements to existing APIs. Our crews' developers worked with me to create the ability to delver standarized BIAN compliant data attributes to the API internal consumers. Some of my accomplishments included facilitating the Scrum of Scrums, acting as an interim Product Owner for a small integration project and developing standardized templates for both Jira tickets and Confluence pages. Show less

I am currently serving multiple roles as an IT Systems Analyst for the Cyber Security Digital Identity Platform. I am acting as an assistant Scrum Master, Product Owner and Lead IT Analyst, coaching my team during its agile transformation. My biggest accomplishment to date is acting as interim Scrum Master for approximately 1 month. During this time, my team had 2 successful releases within 2 sprints, containing approximately 25 user stories.

As an elected Board member for the Spring Valley Civic Association (SVCA), I volunteered my time and versatile skillset to contribute my business knowledge to my community.• Updated the rules and regulations governing the common areas in order to produce an updated 2018 SVCA directory.• Assisted the President in the re-writing of the association by-laws• As the elected Treasurer, responsibilities include:o Create and maintain actual income/expenses to determine remaining… Show more As an elected Board member for the Spring Valley Civic Association (SVCA), I volunteered my time and versatile skillset to contribute my business knowledge to my community.• Updated the rules and regulations governing the common areas in order to produce an updated 2018 SVCA directory.• Assisted the President in the re-writing of the association by-laws• As the elected Treasurer, responsibilities include:o Create and maintain actual income/expenses to determine remaining cash balanceo Create and maintain remaining 2018 budgeto Conduct price point analyses to determine fundraising sales profitability• Negotiate with local businesses to provide donations for fundraising eventso Over $1,000 in goods/services obtained in two daysThe Spring Valley Civic Association (SVCA) is a neighborhood nonprofit association supporting 128 homes and common areas. Nine trustees comprise the SVCA board. Show less

As a Senior Lead IT business analyst, I mentored and coached other business analysts and interns in gathering and writing business requirements for new and existing software development. I acted as a point of contact, between end-users, clients, project managers and developers in the analysis, design, testing and maintenance of systems, new product development and enhancements. I collaborated with other business analysts to suggest changes in business processes as well as modifications to… Show more As a Senior Lead IT business analyst, I mentored and coached other business analysts and interns in gathering and writing business requirements for new and existing software development. I acted as a point of contact, between end-users, clients, project managers and developers in the analysis, design, testing and maintenance of systems, new product development and enhancements. I collaborated with other business analysts to suggest changes in business processes as well as modifications to existing systems. I participated in QA and UAT of new and existing system functionality. I am proficient at creating formal documentation and in-depth knowledge base articles. Show less

As a member of an agile development team, I collaborated with the Product Owner and Developers in the creation of business requirements and end user test cases. I facilitated team scrum meetings and retrospectives. I designed and maintained test coverage reports and coordinated testing efforts covering over 2500 test case scenarios.

I was a subject matter expert and client escalation point for MRI software, with primary focus on Accounts Payable, Job Cost, Purchase Order and General Ledger solutions. I mentored and trained client support analysts. I acted as a liaison between product development, product management and clients regarding product bug fixes and enhancements. I participated in project planning and release planning. I worked with Quality Assurance to build and validate test cases against requirements. I… Show more I was a subject matter expert and client escalation point for MRI software, with primary focus on Accounts Payable, Job Cost, Purchase Order and General Ledger solutions. I mentored and trained client support analysts. I acted as a liaison between product development, product management and clients regarding product bug fixes and enhancements. I participated in project planning and release planning. I worked with Quality Assurance to build and validate test cases against requirements. I developed and presented client sessions at the MRI International Users Conference for six years. I am recognized as an energetic, passionate and knowledgeable presenter. Show less