Carol A. Tyrka Email and Phone Number

Secure new clientele in emerging markets, make and execute sales calls and conduct meetings with prospect customers, executives and decision makers; manage customer relations team. Customer oriented high achiever that strategically negotiates and confidently closes profitable sales. Conduct market research; reconnaissance of competitors; strategize constructive feedback from customers.Attract talent and set training standards and hiring procedures. Analyze and improve organizational processes, and work to improve quality, productivity and efficiency. An analytical mind with a strong attention to fine details, forward thinking approach with meticulous organizational skills and financial bookkeeping. Highly engaged, team-driven, passionate and persistent about finding the right solutions to hard problems; managing new hire development: motivating, training and mentoring employees to reach full potential.

Effectively built lasting clientele increasing profit margin through compassionate rapport, attentive interpersonal and empathic skills. Outstanding attention to detail, assess customers’ needs and preferences through extensive knowledge in wine and food pairings. Well versed in confidentiality policy for protection of high profile guests'. Drink specialist responsible for development new menu items from inception to completion. Specialized training: Forbes rating system, recognized highest achievement industry standards.

Increased profit margin through repeat clientele, strong organization skills and attention to detail. Prior planning and foresight of guests’ needs, extensive knowledge in wine and food pairings. Allowed comp tab to provide superior dining experiences. Certified BASSET trained; prevent over intoxication and diffuse customer issues due to excessive alcohol consumption. Actively engaged in increasing rapport and overall integrity through attention to detail. World-renowned and highest grossing steakhouse in Chicago 2012-'15.

Detail-oriented and high proficiency information systems: insurance billing, coding, regulatory prescription verification, pharmacy practices and procedures, HIPPA regulations, healthcare regulatory requirements including record verification. Compassionate approach when communicating with customers and overall service. Trained incoming pharmacy technicians on customer service etiquette, stocking shelves, controlled substance regulations and information systems: billing and coding. Receive and confirm prescription orders, interact and answer customers’ questions, performed organizational tasks, prepared and filled prescriptions.