Carolina Akune Email & Phone Number

São Paulo, SP, BR

São Paulo, Brazil

Negotiation and execution of renewal processes and contracts for HealthCare companies in the United States, supporting SAS's customer retention and renewal strategies to ensure client satisfaction and loyalty.

São Paulo, Brazil

With a portfolio of financial and telecom companies in Central America and the Caribbean, I am responsible for the renegotiation and execution of renewal processes, contracts, and for supporting SAS’s customer retention and renewal strategies

São Paulo, Brazil

- Development and implementation of B2B outreach strategy, focused on high and middle of sales funnel- Conduct industry analysis and structure prospection lists- Lead Generation, engaging with prospects across multiple channels and building a relationship with potential customers- Building the pipeline and driving new business opportunities for 2 Account.

São Paulo, Brazil

- Collections Coordinator for Brazil operation, managing 100+ accounts and USD 2.3M ARR- Conduct market and lead generation analysis for the Business Development team, CRM database management- Provide KPIs reports, analysis and follow up of commercial proposals and RFPs, working closely with the Board of Directors Brazil

São Paulo, Brazil

- Conduct lead generation, CRM database management, industry research- Support of the Board of Directors Brazil with KPIs, reports, and general office tasks

Ribeirão Preto Area, Brazil

- Team Leader in Corporate Communications monitoring: corporate crisis and brand reputation, responsible for the roll-out of the monitoring and crisis management structure for the Nestlé LATAM and Iberian Zone markets- Implementation and management of reporting quality KPIs, development of the training matrix- Conduct consumer trends researches

Orlando, Florida, United States

Orlando, Florida, United States

Cast Member at Quick Service Food & Beverage - Exchange program in Orlando-FL, I worked as a salesperson at kiosks and private events at Epcot amusement park, developing skills in customer service and sales.

Ribeirão Preto, São Paulo, Brazil

At the Office of Legal Assistance and Conciliation, in partnership with the Public Defender of the State of São Paulo, I carried out activities to assist the population on Mediation and Conflict Resolution.

Ribeirão Preto, São Paulo, Brazil

Assisted by the lawyer Dr. Luiz Antonio Soares Hentz, I worked at the entity responsible for SUPERA Park, conducting bids and contracts for the innovation and entrepreneurship center.

Orlando, Florida, United States

Photographer & Sales Associate: Exchange program in Orlando-FL, working as a photographer and salesperson at Universal Studios parks. My first work experience and contact with the organizational culture of a corporation, developing teamwork skills and proficiency in English and Spanish.

Executive Mba, Esg Strategy And Management

Corporate Communications

Law

Legal Studies, General