An eCommerce, side-hustle business that sells sustainable fashion for men, women and children.The Know Love Ltd website is an ongoing project listing new products most daysImplementing my marketing strategy to develop effective SEO and increase traffic through a variety of platforms - Facebook, Instagram, TikTok, and PinterestUsing Google tools to gain better insights/data analysis/trends Graphic design using Canva and Adobe products

Initially employed to lead and deliver BTEC Enterprise, BTEC Digital IT teach and Computer Science at Key Stage 3. Analysing data to drive high-level performance and support decision making, thus achieving 100% pass rates in both BTECs.I was then contracted under Know Love Ltd to develop the school's brand and produce documentation for internal and external stakeholders. Marketing tasks involved included:Content writing, graphic design and research relating to government policies to create promotional documentation as part of the school's public relations and marketing strategy, always maintaining attention to detailCreating graphics (supporting the ethos of the school, its values, and virtues) to be displayed in promotional documentation and professional signage around the schoolPhotography for social media promotions and published documentationVideography for social media platforms and public relationsSupporting Senior Leadership with change management relating to changing pedagogy strategiesProject managing and communicating effectively with diverse audiencesDesign and creation of documentation for external agencies and internal and external stakeholders

As an acting mid-senior manager, I was responsible for strategic planning for student success in Computer Science, BTEC Enterprise and Entrepreneurship, Business Studies, and Cambridge Tech Computer Science and Digital IT.

At NowSkills IT Apprenticeships I had a varied role that combined many of my skills and knowledge to include:Extending and driving working relationships for future business opportunities, and providing exceptional service to clientsPerforming health & safety assessment, risk assessment, and safeguarding assessment for new apprentices and businessesTraining and coaching apprentices in Digital IT, with an average success rate of 94%Developing and leading City & Guilds Level 3 Digital Marketing Developing learning resources, including publishing YouTube video training

Team leadership and management.Change management.Led a department to ensure that there was clear evidence of productivity, minimisation of risk, Awarding Body compliance, Performance Management Reviews and Training Need Analysis (TNA), bridging any development gaps, and developing strategies for further career progression.Rewarding and disciplining employees, resolving problems, and addressing staffing needs.Overseeing day-to-day operations, including effective deployment of staff and resources. Communicating and liaising with internal and external stakeholders, including OfSTED, awarding bodies, HE institutions, and training agenciesQuality Assurance of students' work throughout academic and vocational qualifications ensuring a 100% success rate at Level 2 year in, year out and improving Level 3 results from 0% to 84% A – C and 100% A – C after the first 6 months and improving to 100% A – C thereafter.Defining project scope, guidelines, milestones, and task allocation to establish and execute clear progress plansParticipating in recruitment and the interview process Training student teachers (as part of the Initial Teacher Training program) and newly qualified teachers, ensuring that they meet the required criteria for Qualified Teacher Status (QTS)Keeping accurate administrative records e.g., qualitative, and quantitative analysis of data throughout and at the end of the academic year and checking for accuracyWriting technical documentation, including analytically detailed and summarised reports, and maintaining version controlHolding daily, weekly, and monthly meetings to ensure milestones were achieved within the agreed timeframesDelegating authority to those members of the team that demonstrate ability whilst retaining ultimate accountabilityEstablishing, sharing, understanding, and applying common standards of practice to help raise overall standards, consistency, and expectations.

Teacher of Information and Communication Technology Key Stages 3 - 5 ICT Coordinator Teacher of ICT, PSHE, Key Skills ICT and A Level General StudiesInternal Quality AssuranceHockey coachDuke of Edinburgh assistantInvolved in many of the extra-curricular activities within the school, including:Member of the Raising Attainment TeamMember of the Working Parties TeamCoordinator of trips abroad for ICT and Business studentsMember of the Social CommitteeQualifications taught included:GCE Applied ITOCR Level 3 National in ITAS General StudiesGCSE ICTGNVQ Intermediate ICTCLAITKey Skills

Ability to motivate others to focus on their success both academically and personallyDetermination and strive for successPromoted to GNVQ Intermediate Programme LeaderKey Skills Coordinator Acting AVCE/GNVQ CoordinatorInternal Quality AssuranceExperience of many different personalities and levels of ability Well respected member of staff and lecturer at the college Qualifications designed, developed and delivered:GNVQ Foundation ICTGNVQ Intermediate ICTAVCE ICTCLAITKey Skills IT, Communication and Application of Number (Levels 1 - 3)Adult education - basic IT skills and Levels 1 and 2 Visual BasicMember of the following working parties:Curriculum 2000 Key Skills Vocational Education

Employed by Irish Ferries during full-time education at Liverpool John Moores University. Worked shifts during academic holidays and also at weekends where required.Role included:Administrative tasks relating to the booking of sailings to and from Eire.Communicating with customers.Communicating with colleagues within the travel industry.Working as a team.Accuracy in database inputting whilst adhering to Data Protection Act.

Employed by British Telecom whilst in full-time education at Liverpool John Moores University. Worked shifts during the evenings.Role included:Administrative tasks relating to customers requests.Communicating/relaying information between customers.Accuracy in database inputting and communication between customers.Adhering to Data Protection Act.

Initially employed to work in one of the offices based in Old Swan. Due to demonstrating many soft and technical skills went on to, single-handedly, manage Head Office in Liverpool City Centre.The role included: Matching clients with the appropriate property.Administration.Bookkeeping. Communicating with clients and external tradesmen and other entities, including Inland Revenue, Land Registry, etc.Maintaining the property database and adhering to Data Protection Act and Computer Misuse Act.

Short-term contract within the Valuation Office Agency.Role included: Communicating with Liverpool City Council residents with regards to their introduction of Council Tax Bandings.Maintaining and ensuring the accuracy of a database.Communicating with external agencies.Adhering to various legislation including the Official Secrets Act, Data Protection Act, Health and Safety Regulations, etc.