Carol-Ann Griffin's Location
Bristol, England, United Kingdom, United Kingdom
Carol-Ann Griffin's Contact Details
Carol-Ann Griffin personal email
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About Carol-Ann Griffin
EXPERIENCE PEACE OF MIND WITH OUR SPECIALISED ADMINISTRATIVE & ADHD SUPPORTFeeling overwhelmed by administrative tasks? Struggling to keep up with the daily demands of running your business? Griffin Virtual Assistants is your ultimate partner in transforming chaos into clarity. With 19+ years of experience supporting senior business leaders and being APMG-Certified, we bring unparalleled expertise in process optimisation, efficient communication, and delivering exceptional results.What sets us apart? Lived experience of neurodevelopmental differences gives us a unique perspective on how best to support our clients. Promoting kindness, fairness, and equality is at the heart of everything we do. At Griffin VA, we specialise in providing tailored administrative solutions for neurodivergent individuals, including those with ADHD, ensuring inclusivity and productivity for all.Led by a Certified ADHD Virtual Assistant with expertise in Access to Work, Mental Health First Aid, and Counselling Skills, we focus on empowering individuals through a strengths-based approach. Our goal is to help you build confidence, feel motivated, and reach your full potential.Our Services Include:- Executive-level administrative support- Streamlined business operations- ADHD-friendly organisation and task management- Inclusive, accessible solutions for neurodivergent professionals- Enhanced team collaboration and customer serviceWhy Choose Griffin VA?Boost your efficiency, increase profitability, and focus on the aspects of your business that matter most while we take care of the rest. With a compassionate, non-judgmental approach, we ensure you feel confident and supported every step of the way.Our dedication to promoting positive change, improving access to quality care, and bridging the gap between research and real-world impact drives everything we do. We're passionate about making a difference - not only in your business but in your life.Let’s Connect!Don’t let administrative tasks or ADHD challenges hold you back. Contact us today at hello@ca-griffin.co.uk for a Zoom consultation, and experience the difference Griffin VA can make. You’ll wonder how you ever managed without us
Carol-Ann Griffin's Current Company Details
Adhd Impact
View
ADHD Support
Bristol, GB
- Website:
- adhdimpact.com/adhd-founders-connect
- Employees:
- 4
Carol-Ann Griffin Work Experience Details
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Adhd SupportAdhd ImpactBristol, Gb
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Griffin Virtual Assistant'SCa-Griffin Mar 2021 - PresentBristol, England, United KingdomWe provide remote business support to small businesses, enabling owners to focus on higher-value activities for business growth and profitability.Services Offered:• Customer service, data entry, project management, and bookkeeping.• Efficient scheduling of project timelines, fostering a motivated and deadline-driven work environment.• Accountable for managing multiple inboxes and diary management.• Delivering process improvements and streamlining workflows.Achievements:• Achieved "Inbox Zero" within 3 months, allowing the CEO to enjoy his first holiday in 10 years.• Implemented standardised meeting templates, improving team organization and collaboration.Let me assist you in maximizing your business's potential and freeing up your valuable time. Contact me at hello@ca-griffin.co.uk for personalised business support. -
Adhd SupportAdhd Impact Sep 2023 - PresentIn my role, I provide dedicated support to a Business Psychologist and ADHD Coach who specialises in empowering individuals with ADHD to harness their full potential in the workplace and in entrepreneurial endeavors. Working closely with clients, I assist in facilitating personalised strategies and actionable plans tailored to their unique strengths and challenges. Through collaborative sessions and ongoing guidance, my aim is to equip ADHDers with the tools and insights they need to thrive professionally and achieve their goals. Together, we strive to cultivate an environment where individuals with ADHD can harness their inherent talents and make a meaningful impact in their careers and businesses.
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Operations ManagerAdhd Virtual Assistants® Apr 2022 - May 2023Bristol, England, United KingdomAs an Operations Manager at ADHD Virtual Assistants®, I played a pivotal role in overseeing and optimising the day-to-day operations of our virtual assistance services. Leveraging my expertise in operational efficiency and team management, I ensured smooth workflow processes, streamlined communication, and high-quality service delivery to our clients.Responsibilities:• Developed and implemented operational strategies to enhance productivity, efficiency, and service quality.• Coordinated and managed a team of virtual assistants, providing guidance, training, and support.• Established and enforced standard operating procedures to maintain consistency and deliver exceptional results.• Optimised workflow processes to improve productivity and meet client requirements.• Collaborated with cross-functional teams to align operations with business goals and objectives.• Monitored and analysed performance metrics to identify areas for improvement and implement corrective actions.• Fostered a positive and collaborative work environment, promoting teamwork and professional growth.• Maintained strong client relationships, addressing inquiries, and ensuring client satisfaction.In my role as an Operations Manager, I was committed to driving operational excellence and delivering outstanding virtual assistance services. With a focus on efficiency, quality, and client satisfaction, I strived to contribute to the growth and success of ADHD Virtual Assistants®. -
Virtual AssistantSonder Digital Mar 2021 - Jun 2022Bristol, England, United KingdomAs a Virtual Assistant at Sonder Digital, I provided comprehensive administrative and support services to clients remotely. Leveraging my strong organisational and communication skills, I offered professional assistance in managing schedules, coordinating meetings, handling correspondence, and performing various administrative tasks.Responsibilities:• Efficiently managed calendars, schedule appointments, and coordinate meetings for clients.• Handled email and correspondence, ensuring timely responses and maintained professional communication.• Performed research tasks, gathered data, and compiled reports as needed.• Assisted with document preparation, including formatting, proofreading, and editing.• Organised and maintained files, databases, and digital records for easy retrieval.• Supported with travel arrangements, accommodations, and transportation.• Provided virtual support during online meetings, including minutes and coordinating follow-up actions.• Offered general administrative support, such as managing expense reports, ordering supplies, and maintaining office organisation.In my role as a Virtual Assistant, I prioritised efficiency, confidentiality, and delivering high-quality services to meet client needs. With my strong attention to detail and proactive approach, I strive to streamline operations and enhance productivity for individuals and businesses. -
Higher Level Teaching AssistantCabot Learning Federation Sep 2020 - Jul 2021Bristol, England, United KingdomThe CLF is a Multi-Academy Trust consisting of 20 entities, serving the educational needs of 11,056 children and young people aged 3 to 19. Bristol Futures Academy is an alternative provision providing education for 14 -16-year-olds, who struggle with mainstream schools. My role was to provide 1:1 emotional and academic support to behaviorally challenged and neurodivergent students in special education.Responsibilities:-• To develop knowledge of the particular needs of the children.• Provide positive reinforcements, praise, and reward to pupils.• Facilitate inclusion in small group activities with peers and support interaction between students. • To aid access to the full range of learning experiences both inside and outside the classroom and provide modified materials as required e.g. worksheets, games, visual prompt cards etcAchievements: - Reduced anxiety and increased confidence in a student who went from painfully shy to becoming a Tik Tok influencer with 11k followers.- Positively influenced and educated indivduals. -
Outreach Youth WorkerDr.Mz :- Police & Crime Commissioner Of Wales Project Nov 2017 - Mar 2019CarmarthenDr Mz's is a charitable organisation with funding from the Dyfed Powys Police and Crime Commissioner, supported by the Council for Wales of Voluntary Youth Services (CWVYS). This 12-month pilot project was introduced to help reduce the exploitation of young people and make a positive impact on youth crime figures. My role was to lead the project and engage with the most vulnerable and difficult to reach young people in the community to establish relationships based on trust, empathy, and respect. I provided youth work support for young people aged 15-25 years old to prevent crime and reduce harm to young people who were not engaged in meaningful activities.Responsibilities: • To engage and support YP's to develop skills through activities to help them overcome barriers. Achievements: • Established early interventions; enhanced access to lifestyle choices and provided positive diversionary activities for 115 disadvantaged youths. • Qualified as a skateboard coach to encourage stronger relationships with a difficult-to-reach demographic, resulting in increased participation. • Reduced youth crime in the area from 14% to 9%.• Exceeded project brief and increased project time by 5 months due to diligent cost/benefit analysis.• Positively influenced and challenged attitudes through weekly 1-to-1 mentoring which varied from cooking to craft sessions including pyrography and wood making to running, circuit training, swimming, and yoga. • Designed a ‘bespoke alternative curriculum’ tailored to suit the need of the individual, developed to support local schools reduce absenteeism. • Educated and instilled key skills for learning, work and life in participants through tutoring and facilitating ASDAN certifications. • Set up and participated in weekly Kick-boxing classes having identified a need in the community from conversations with young people.
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Lead Project CoordinatorBtg May 2014 - Jun 2017Blaenwaun, FfostrasolBTG is a global healthcare company focused on specialty pharmaceuticals in critical care and cancer. I supported the PM in the long-term planning and project management of drug substance to final product placement for market supply to global territories. Responsibilities:• To support the Manufacturing & Supply businesses to meet short and medium-term customer requirements through Supply chain planning. Deliver optimum levels of service to external customers and internal stakeholders. Achievements: • Coordinated all sales activity for BTG to become the Worldwide point of contact for all customers. • Developed an internal metric system used during daily site-wide meetings to track progress and ensure on-time delivery of projects. • Built stock to ensure 12-month inventory supply. • Improved communications, become the point of contact between internal sites and external contract manufacturing organisations to enable more effective planning, and a reduction in unforeseen lead times. • Centralised a live platform that assisted individual department's to manage deadlines. • Gained proficient competency in Trackwise, an industry recognised auditable quality management system. • Consolidated a ‘clean up’ project following a surge in distributors requesting longer shelf life to save on monthly storage costs of unsalable product. • Increased financial savings through vigilant observations, reviewed, and approved invoices that resulted in credit notes. • Accountable for the commercial inbox, reduced management involvement and executed the ROW sales soley; recognising monthly sales between 1,303 and 632 units. • Optimised and streamlined business-processes, resulting in time reductions (sales order processing). • Led high-profile projects (FDA) such as critical path planning for batch release. • Relationship manager between third party contractors. • Successful track record of leading project within projects valued up to $1,080,000. -
Activities And Events Co-OrdinatorUniversity Of Wales Trinity Saint David Feb 2014 - May 2014CarmarthenThe University is a multi-campus university with three main campuses in South West Wales and a fourth in London with 10,000 students enrolled in total. My role was to provide high level coordination and developmental support to the SUs diverse clubs and societies, compromising 4,000 students. I served as the primary point of contact to BUCS, UWTSD Sports Captains and oppositions including all club and society enquiries.Responsibilities:-• Offered appropriate administrative advice and support to clubs and societies, ensuring their smooth operation.• Developed new and existing student clubs and societies, fostering a vibrant and inclusive community.• Coordinated and project managed promotional events for sports and societies, effectively promoting student engagement.• Progressed projects as directed by the CEO, contributing to the strategic objectives of the university.• Stayed abreast of current Student Clubs and Societies trends, conducting research, networking, and utilising social media forums.• Planned and prepared the execution of periodic events, including BUCs, Varsity, TSD Fairs, and End of Year Awards.Key Achievements:• Increased levels of participation and significantly enhanced the quality of experience for Trinity students within clubs and societies.• Improved the planning and promotion of involvement opportunities in UWTSD's sports and societies.• Cultivated strong relationships with relevant university staff, clubs, and societies, fostering collaboration and synergy.• Assisted in the coordination of Varsity, the biggest annual sporting event of the year, where I single-handedly managed the transportation needs of 600 students.In this role, I prioritised efficient coordination and a vibrant student community, ensuring successful activities and events that enriched the student experience. -
Administrator And Resource OfficerNhs Wales Sep 2013 - Feb 2014CarmarthenAs an Administrator and Resource Officer at NHS Wales, I played a crucial role in supporting the Stop Smoking Team and facilitating client contact through the National helpline. My responsibilities included scheduling appointments, managing essential resources, and providing cover to support sessions. Additionally, I actively promoted smoking cessation initiatives across the Hywel Dda region.Key Accomplishments and Responsibilities:• Supported the Stop Smoking Team by coordinating administrative tasks and ensuring smooth workflow.• Facilitated client contact and effectively managed the National helpline, providing valuable assistance and guidance.• Efficiently scheduled appointments, ensuring timely and organized delivery of services to clients.• Managed crucial resources, including arranging cover to support sessions, to maintain uninterrupted service provision.• Played an instrumental role in marketing and promoting smoking cessation initiatives across the Hywel Dda region.• Collaborated with team members to develop and implement strategies for effectively reaching and engaging the target audience.• Maintained accurate records and documentation to track progress and outcomes of smoking cessation efforts.In this role, I demonstrated strong organisational and communication skills, ensuring the efficient functioning of the Stop Smoking Team and contributing to the overall mission of improving public health. -
Co-FounderClean Elizabeth Feb 2012 - Nov 2012Perth, AustraliaAs a co-founder of Clean Elizabeth, a thriving cleaning company, I played a vital role in the company's establishment and growth. Collaborating with a business partner, my focus was on analysing market conditions to identify opportunities and drive business expansion. With meticulous attention to detail, I consistently closed sales to ensure increased revenue and fostered long-term client relationships.One of my key contributions was the ability to visualize and interpret time-scales for prospective work. Recognising the importance of maximising efficiency and income, I implemented a strategic approach by outsourcing tasks to trusted partners. For this purpose, we engaged the services of Manhattan Maids, an agency that not only boosted our profits but also freed up time for other critical responsibilities.The collaborative support we received by joining forces with Manhattan Maids resulted in significant growth, increasing our client base from 50 to 300. This experience highlighted the importance of building strong alliances in achieving business success. It also provided me with valuable insights into forecasting and bookkeeping, as I actively prepared for end-of-tax-year reports, ensuring compliance and financial stability.Here are a few comments from our satisfied clients:[Link to client testimonials on the Manhattan Maids website: http://manhattanmaids.com.au/index.php?page=singing-our-praises]By co-founding Clean Elizabeth and strategically leveraging alliances, I played a significant role in driving the company's growth and success. I am motivated to continue applying my entrepreneurial skills and business acumen to identify and capitalise on opportunities in the market.
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Executive Pa; Director Of Strategic DevelopmentNorth Bristol Nhs Trust Apr 2010 - Sep 2010Clevedon, England, United KingdomAs the Executive PA and Director of Strategic Development at North Bristol NHS Trust, I was entrusted with the responsibility of providing comprehensive administrative support to advance the strategic priorities of the organisation and foster effective partnerships at the Board Level. The North Bristol NHS Trust is committed to delivering over 26 community health services to the residents of North Somerset, including Portishead, Clevedon, and Weston.Key Accomplishments and Responsibilities:• Streamlined administrative processes and provided executive-level support, including typing, compiling, and preparing minutes, reports, presentations, and correspondence.• Implemented efficient database management and filing systems to ensure easy access to critical information.• Developed and maintained robust administrative procedures to enhance overall operational efficiency.• Facilitated seamless coordination of meetings by arranging schedules, liaising with secretaries, booking boardrooms, and organising refreshments.• Assisted in managing business travel arrangements, including visas, hotel accommodations, and itineraries.• Acted as a liaison between departments, healthcare agencies, other hospitals, and patients, ensuring effective communication and collaboration.• Proactively reminded the Director of important tasks and deadlines to promote timely completion of deliverables.• Efficiently managed the Director's diary and handled email traffic to optimise time management and prioritise key activities.By fulfilling these responsibilities, I contributed to the smooth functioning of the organisation and played a pivotal role in supporting the strategic objectives of North Bristol NHS Trust. -
Executive Pa; Sales And Marketing Co-OrdinatorPenna Jun 2007 - Feb 2010Bristol, United KingdomLHH Penna is a world-leading career transition and talent development company, specialising in simplifying the challenges of workforce transformation for organisations. In my role, I provided comprehensive administrative support to a team of 12 senior client partners and the Southern Regional Director. I successfully coordinated various executive talent development and outplacement service projects, including marketing campaigns, facility relocation, and employee acquisition and training. My responsibilities encompassed the Southern regional offices, which included Wales, Devon, Cornwall, and the Central Midlands.Key Responsibilities:• Designed, planned, and executed the region's marketing calendar, encompassing client events, campaigns, and marketing collateral.• Identified, qualified, and allocated 800 new business leads to client partners, resulting in increased revenue streams.• Provided direct support to corporate and individual clients from the Bristol office.• Monitored the performance of the regional sales team, generating comprehensive reports and briefing the Regional Director, allowing him to focus on other important duties.• Assumed an executive PA role to the Regional Director while concurrently fulfilling my existing responsibilities to cover a six-month maternity leave.Key Achievements:• Played a pivotal role in organising Penna's inaugural national marketing event, held at Pinewood Film Studios. The event attracted 250 senior HR professionals, resulting in a £50k revenue increase and significant PR exposure.• Coordinated successful marketing campaigns, including HRXChange, which has emerged as one of the UK's premier networking and events forums for HR professionals. Collaborated closely with Ashfords to establish the foundations of the Bristol HR Networking Club, held biweekly at Toto's. -
Regional Project Co-OrdinatorPenna Jun 2007 - Sep 2008Bristol, England, United KingdomI was a dedicated professional who excelled in a role supporting the Client Manager with large-scale outplacement projects. My focus was on delivering recruitment solutions to a diverse range of clients, including esteemed organisations such as Lloyds, KPMG, Aviva, L’Oréal, Jaguar Land Rover, BP, Kraft, RBS, DWP, HP, and Toshiba.Key Responsibilities:• Efficiently administered and coordinated over 200 national career transition projects using a CRM system.• Managed the CRM database, ensuring accurate project setup and timely issuance of client invoices.• Collaborated with clients to arrange consultations and effectively scheduled consultant resources to meet the requirements of each outplacement project.• Served as the main point of contact for corporate clients, promptly addressing their enquiries, providing regular progress reports, sharing project updates, guiding them through the new client referral process, and resolving any invoice-related queries.• Supported 6 National Account Managers in revenue maximisation efforts, closely monitoring delivered revenue and forecasting expected sales revenue on a weekly/monthly basis.• Oversaw front office operations, ensuring smooth functioning and acting as the designated fire, health, and safety officer for the building.• Managed regional expenditure, handling supply invoices, petty cash, and associate invoices efficiently.My role demanded exceptional organisational skills, attention to detail, and the ability to handle multiple projects simultaneously. By effectively coordinating resources and ensuring client satisfaction, I played a vital role in the success of numerous large-scale outplacement initiatives.
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Hr Operations AssistantLloyds Tsb Nov 2008 - Feb 2009Bristol, England, United KingdomLloyds TSB, the largest banking and financial services group in the UK with 16 million personal customers and small business accounts, was the organization where I honed my skills as an HR Data Specialist in the Staff Changes department. In this role, I was responsible for maintaining personnel databases and providing valuable advice.Key Responsibilities:• Ensured the accuracy and integrity of personnel data by verifying and checking its validity.• Conducted investigations to ensure the accuracy of key figures, contributing to reliable reporting.• Managed errors through meticulous attention to detail, implementing effective error management procedures.Career Transition:During my time at Lloyds TSB, I was presented with an enticing opportunity tailored specifically for me by Penna Plc, the company I had previously worked for. This unexpected proposition was truly flattering, and Lloyds TSB acknowledged the value I brought by making a counteroffer. Ultimately, after careful consideration, I decided to pursue the offer presented by Penna Plc. -
Multi-Lingual Customer Service RepresentativeTeleperformance Global Learning & Development Mar 2005 - Jun 2006Bristol, England, United KingdomAt Teleperformance Global Learning & Development, a leading global customer experience management company with 271 centers in 62 countries, I played a crucial role in delivering exceptional service as a Multi-Lingual Customer Service Representative. Working on behalf of a government body, I handled incoming and outgoing calls, assisting customers with various process inquiries and appointment bookings.Responsibilities:• Provided exceptional customer service by delivering accurate information, addressing inquiries, and resolving problems.• Maintained high-performance standards, meeting Key Performance Indicators (KPIs) related to call handling, conduct, and service quality.Key Skills/Competencies:• Strong communication skills, facilitating effective interactions with customers.• Meticulous attention to detail, ensuring accurate data capture.• Active listening skills, enabling the identification of important information.• Proficient keyboard skills for efficient data entry.Achievements:• Recognised as the Best Overall Performer at the UKPS Bright Star Awards Ceremony 2005
Carol-Ann Griffin Skills
Budgets
Coaching
Recruitment Advertising
Microsoft Excel
Performance Management
Change Management
Human Resources
Business Strategy
New Business Development
Powerpoint
Sales
Management
Sales Management
Networking
Event Planning
Diary Management
Front Office Support
Project Management
Crm
Process Planning
Contract Management
Invoicing
Business Analysis
Risk Management
Lead Generation
Account Management
Integrated Marketing
Timeline Development
Project Cost
Travel Arrangements
Meeting Scheduling
Client Focus
Negotiation
Customer Service
Carol-Ann Griffin Education Details
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Apmg International47/70
Frequently Asked Questions about Carol-Ann Griffin
What company does Carol-Ann Griffin work for?
Carol-Ann Griffin works for Adhd Impact
What is Carol-Ann Griffin's role at the current company?
Carol-Ann Griffin's current role is ADHD Support.
What is Carol-Ann Griffin's email address?
Carol-Ann Griffin's email address is ca****@****ail.com
What schools did Carol-Ann Griffin attend?
Carol-Ann Griffin attended Apmg International, University Of The West Of England, Wcg.
What are some of Carol-Ann Griffin's interests?
Carol-Ann Griffin has interest in Enjoy Experimenting With New Recipes, Cooking, Passionate About Outdoor Pursuits, Economic Empowerment, Environment, Hiking, Camping, Disaster And Humanitarian Relief, Human Rights.
What skills is Carol-Ann Griffin known for?
Carol-Ann Griffin has skills like Budgets, Coaching, Recruitment Advertising, Microsoft Excel, Performance Management, Change Management, Human Resources, Business Strategy, New Business Development, Powerpoint, Sales, Management.
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Carol-Ann Griffin
Bristol
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