Carol Kelly

Carol Kelly Email and Phone Number

Salesforce Trainer/Technical Trainer - @ Independent Consultant
Boston, MA, US
Carol Kelly's Location
Greater Boston, United States, United States
Carol Kelly's Contact Details
About Carol Kelly

Certified Salesforce Administrator (Current "Spring 2022" Release).Certified Technical Trainer - CompTIA CTT+Advanced Virtual Trainer- Adobe Connect, WebEx Training Center, Microsoft TeamsClassroom FacilitatorHigh Impact Presentations 1:1 Desktop Support Build and revised engaging content in a team setting for end user presentations, instruction manuals, videos, and job aids.Training Areas of Expertise:Salesforce Experience Cloud, Salesforce Sales and Service Cloud, Call Center, Customer Relationship Management (CRM), Customer Service, Financial Services, Government, Healthcare, Medical Devices, Oracle, Proprietary Systems, SaaS, VoIP, Adobe Connect, Webex Training Center

Carol Kelly's Current Company Details
Independent Consultant

Independent Consultant

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Salesforce Trainer/Technical Trainer -
Boston, MA, US
Employees:
410
Carol Kelly Work Experience Details
  • Independent Consultant
    Independent Consultant
    Boston, Ma, Us
    View
  • Independent Consultant
    Salesforce Trainer - Classroom And Virtual
    Independent Consultant Sep 2019 - Present
    London, Gb
    1.DLL Group Financial Services- Global Digital Transformation- Current Position 2.Boston Private Bank, Wealth Management  Classroom Facilitator and Virtual Trainer  Team member of Salesforce Sales and Service Clouds Agile Development Team  Curriculum development of comprehensive documentation and Digital Adoption Platform
    View
  • Owens & Minor
    Salesforce Trainer- Healthcare Logistics
    Owens & Minor Dec 2020 - Jul 2021
    Mechanicsville, Va, Us
    Salesforce Sales and Service Cloud Coaching, Documentation, Agile Project Team, In-app Guidance.
    View
  • Anthem, Inc.
    Senior Technical Trainer (Contract)
    Anthem, Inc. Oct 2018 - 2019
    Indianapolis, Indiana, Us
    End User Trainer for implementation of new Pharmacy Management System. Member of a large Training Development team of designers and project managers.
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  • Stony Point, Inc.
    Virtual Salesforce End User Trainer ( Contract)
    Stony Point, Inc. Mar 2018 - Aug 2018
    Gainesville, Fl, Us
    Contract virtual end user Training for Rackspace Sales Managers migrating from Classic Salesforce to Lightning.
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  • City Of Dallas
    Contract Sr. Salesforce Trainer
    City Of Dallas 2018 - 2018
    Dallas, Tx, Us
    Salesforce Service Cloud Classroom end user Training for the City of Dallas 311 Service.
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  • New York Life Insurance Company
    Salesforce Crm Contract Trainer
    New York Life Insurance Company 2017 - 2017
    New York, New York, Us
    National roll out of Salesforce in the lightning experience. Facilitate large end-user classes. Presentation, Exercises. Coordination with Senior Level Management with insurance offices around the country. Training Insurance Agents on Vlocity mobile app. Salesforce WalkMe
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  • Arthrex
    Salesforce Crm Trainer Consultant- Community Cloud
    Arthrex Jan 2016 - Oct 2016
    Naples, Florida, Us
    Salesforce Consultant Trainer for end users and sales management with the objective of driving sales, and increasing adoption. Development of Partner Community Cloud.Member of a Agile technical team developing Salesforce customized Community applications.
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  • Lennar
    Salesforce Crm Trainer Consultant
    Lennar 2016 - 2016
    Miami, Fl, Us
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  • Training And Facilitation
    Professional Development & Training Consultant
    Training And Facilitation Sep 2014 - 2016
    1) New York State application instructor for roll out of new Enterprise e-Licensing System. Training groups of 20. Facilitation and 1:1 desktop support2) State of Vermont Voter Registration application.Facilitation and 1:1 desktop support.
  • Cbre
    Salesforce Trainer Consultant
    Cbre Mar 2014 - Sep 2014
    Dallas, Tx, Us
    Salesforce Trainer and End User Support Specialist for Customer Support, Mortgage Brokers, and Sales Mangers at CBRE regional offices in across the United States.Created reference materials and designed Salesforce Management and Reports training classes.
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  • Philips
    Contract Corporate Technology Healthcare Trainer
    Philips Nov 2012 - May 2013
    Amsterdam, Noord-Holland, Nl
    Large scale implementation of a new Medical Device Technology platform. Training groups of 20 in classroom training and desktop support.
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  • The Training Associates
    Contract Corporate Trainer
    The Training Associates Mar 2010 - Dec 2012
    Marlborough, Ma, Us
    1)Field based technical Trainer for large and small groups. Participated in a Large Scale National conversion cloud based project. 2) Trained end-users and IT administrators on VoIP telephony.
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  • Corporate Executive Board
    Interim Relationship Manager
    Corporate Executive Board Sep 2010 - May 2011
    Arlington, Va, Us
    View

Carol Kelly Skills

Training Delivery Training Elearning Adobe Captivate Start Ups Market Research B2b Key Account Development Analysis Customer Relations Strategic Planning E Commerce Social Media Business Strategy Management Consulting Process Improvement Account Management Product Marketing Marketing Strategy Marketing Strategic Partnerships Salesforce.com Direct Sales Enterprise Software Cloud Sharepoint Crm Strategy Project Management Business Planning Entrepreneurship Organizational Development Program Management Team Building Change Management Solution Selling New Business Development Business Development Cloud Computing Leadership Sales Process Consulting Lead Generation Sales Coaching Leadership Development Management Saas Emotional Intelligence

Carol Kelly Education Details

  • Windham College
    Windham College
    Social Psychology

Frequently Asked Questions about Carol Kelly

What company does Carol Kelly work for?

Carol Kelly works for Independent Consultant

What is Carol Kelly's role at the current company?

Carol Kelly's current role is Salesforce Trainer/Technical Trainer -.

What is Carol Kelly's email address?

Carol Kelly's email address is ke****@****aol.com

What is Carol Kelly's direct phone number?

Carol Kelly's direct phone number is +123959*****

What schools did Carol Kelly attend?

Carol Kelly attended Windham College.

What are some of Carol Kelly's interests?

Carol Kelly has interest in Aerobics, Community Theater, Exercise, Home Improvement, Reading, New Technologies, Sports, Home Decoration, Cooking, Skiing.

What skills is Carol Kelly known for?

Carol Kelly has skills like Training Delivery, Training, Elearning, Adobe, Captivate, Start Ups, Market Research, B2b, Key Account Development, Analysis, Customer Relations, Strategic Planning.

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