Carol A. Smith Email & Phone Number

Clayton, GA, US

Greater Atlanta Area

Provides global administrative support and governance for multi-brand Learning Management System including management of security roles and all global settings. Supports the design and development of instructional material for training courses and programs that support Inspire initiatives. Supports other training initiatives as assigned by the Sr..

Margate, FL

Margate CERT is a highly social program that provides monthly training meetings and represents the City of Margate at all outdoor events. CERT members are trained to support the Fire Department during emergency operations with Rehab and logistics. In addition, they are the eyes and ears for our First Responders at outdoor events that include festivals.

South Branch

• Mission Statement - Team Rubicon unites the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams. TR's cultural values as a guide to create an environment that.
• Mission First, Greyshirts Always
• Step Into the Arena
• Everyone Has a Role, Know It
• Get Shit Done
• Change Your Socks

Boca Raton, FL

I Heart mac & cheese is a start-up concept located in the south Florida with five company operated restaurants and four franchised restaurants. Developed operational support materials to include operational procedures, performed product testing, assist in menu development and developed training programs for Franchisees, Managers, Team Members and new store.

Miami/Fort Lauderdale Area

Responsible for multiple restaurants in the Broward county area. Excelled in developing leaders from Team Members, creating a people first environment to retain team members at high rate in my area of responsibility.

Miami/Fort Lauderdale Area

• Responsible for the administration of evaluation tools used by operational personnel to measure operational performance in all restaurants both franchise and company operated. Troubleshoot and assist users. Present.
• Deployed the electronic evaluation to include a change to all in one devices to over 140 company operations Area Supervisors.
• Negotiated price with the vendor to coordinated the offering of electronic evaluations to our Franchisees.
• Created the training materials for the rollouts of the electronic evaluations and held webinars for users.
• Managed the process of developing a brand scorecard where operations personnel above store could sign into one site and view key operational metrics in one place.
• Coordinated annually the changes to the Brand evaluation measurement tool to include input from operators, Franchise leaders and Brand leadership.

Miami/Fort Lauderdale Area

Worked in conjunction with the Menu Development team on new menu items to develop operational procedures and training materials for Team Members and management. Also, coordinated the operational field tests of new product offerings and conducted follow up visits to the field to review the operational effectiveness of procedures, and the operational and.

General Manager - Responsibilities include supervising a staff of seventy-five and management team to increase sales and profits by driving sales. As Director of Training and Marketing I was responsible for coordinating new store openings and training restaurant staff. In addition to training I coordinated Local Store Marketing efforts for Broward and Dade.

Hired initially as a General Manager in the Fort Lauderdale area, transferred to the training and development department and spent two years training new managers and opening new restaurants both domestically and internationally. As Area Manager I opened three restaurants in the Miami Dade area and supervised six restaurants with sales in the excess of.

Miami/Fort Lauderdale Area

Responsibilities include scheduling and training of service personnel, controlling labor costs, public relations and the coordination of banquets and private parties from 10-1000 guests.

Responsibilities include food preparation, accepting of food and beverage supplies, and the supervision and scheduling of service personnel.

Obligation of the Assistant Manager was to oversee and manage twenty employees. Additional responsibilities included hiring and training of staff, accountability for inventory, production and labor costs.

Responsibilities included all areas of management. They included hiring, training scheduling and supervising all administrative and business decisions in running a small business.