Carol Swanson Email & Phone Number

Naperville, Il

I have begun assisting a retail establishment by creating an employee handbook/hr policy & procedures manual, reviewing staffing needs, creating a recruiting and orientation plan, and discussing employee benefits. I look forward to watching this business grow!

Wheaton, Il

Part-time consulting position for a non-profit that specializes in technology training for the physically impaired. Needs have been creating a human resources employee handbook/policy & procedure manual, recruiting, job descriptions, compensation, and coaching the management team on hr law.

Tovar Snow Professionals is one of the Midwest's largest privately-owned snow removal companies. I am responsible for recruiting approximately 2500 seasonal employees who are ready at any moment to ensure the safety of our company clients. Our goal is not to just remove snow and ice, but to reduce our clients' liability from slip and falls and to keep their properties safe during winter events.

St. Charles, Il

A six-month temporary assignment, I was responsible for the hiring of approximately 175 seasonal employees for 5 Chicagoland locations. My position required posting jobs, screening employees for interviews, job fairs, applicant assessments, conducting drug screens and background checks, onboarding, new hire orientations and new hire training. Additionally, I acted in an interim role for HR Managers on leave of absence at different locations.

Des Plaines, Il

I was responsible for administering employee benefits, Biometrics, recruiting, applicant assessments, onboarding, terminations, EEOC investigations, employee relations, employee engagement. I also conducted management training and worked to provide cross-departmental training to improve employee retention.

As the Human Resources Director at Head Start, Inc., I was responsible for all aspects of the human resources function for a non-profit agency that includes 150 employees, five sites and two counties. As an effective Human Resources Business Partner, I worked with the rest of the Executive Team to strengthen our Teaching and Service-related Departments within a tight federal budget. I managed the hiring of regular and substitute, full and part-time employees. I chaired the Interview, Personnel, Wage Study and Training committees, prepared our Training Plan for grant submission, worked with poverty-level through multiple-degree staff to develop career planning, and counseled low-performing and terminated staff on new career paths. I brought employee, medical and workers’ compensation files into legal compliance, balanced federal and state regulations with Head Start’s own regulations, and made personnel change recommendations for the agency's recent budget reduction. I was an effective liaison between staff and management, encouraged “out of the box” thinking in the agency, and provided much-needed individualized attention for employee concerns. I provided training on effective evaluation writing, progressive discipline documentation, EEOC, ADA, and effective supervision. I worked with Directors and Managers to ensure proper training of employees for succession planning, and worked on organizational development so that if/when budget cuts occur, we had different plans to staff our agency without cutting services.

St. Charles, Il

For our company business, I provided consultation on all matters related to human resource functions within the company. I managed employee recruitment, created an HR policy and procedures manual, attendance policies, and progressive disciplinary procedures. I assisted in the completion and distribution of tax returns during tax season and acted in a customer service role for our clients.

I was responsible to recruit staff for a 3-shift operation in two separate facilities. Lemont was newly built & required staffing the entire facility (approximately 300 employees). Chateau Village needed progressive employee discipline procedures, resulting in a staff replacement of approximately 40 employees. I was directly responsible for reducing advertising expenses by 85% while still maintaining all employee recruitment goals. I created a new employee orientation program. I brought employee files into compliance for JCAHO. I created and implemented an employee recognition program, progressive discipline/termination procedures and represented the facilities in workers compensation and unemployment hearings. I kept the facilities in compliance with government labor & statistics reports and criminal background checks. I counseled all management on H.R. matters, was the safety committee chairperson and was an H. R. resource for five sister facilities.

Master Of Science (Ms), Human Resources Management & Development

Activities and Societies: Worked full-time while attending graduate school full-time and attaining straight As.

Bachelor Of Arts (Ba), Rhetoric

Activities and Societies: Alpha Xi Delta