Carol Brooks possesses expertise in program management, sdlc. Colleagues describe her as "Carol is an outstanding project manager with a strong attention to detail. She has an excellent sense of responsibility and monitors the entire lifecycle of a project to ensure successful implementations. At the beginning of a project, she is able to review requirements and identify gaps which lends itself to the success of a project. Throughout the project, she keeps the entire team well-informed so there are no surprises and she provides post go-live support for the end users. She has successfully managed several extremely complex projects across the organization within tight timelines. As a great communicator, she is great at maintaining a fantastic working relationship between both the customer and the vendor. I have enjoyed working with Carol on various projects over the past 5 years and highly recommend her work. "