Carol Baugh personal email
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This is who I am:A 3rd generation Licensed Funeral Director. A dedicated professional with an innate ability to relate to the general public. One who thrives in high-stress situations with a demonstrated calm under pressure demeanor. A “dot the ‘i’ and cross the ‘t’ detail-oriented” kind of person. Experienced multifaceted background in management, customer service, networking, and corporate reception. Event planning background encompassing logistics, publication, and time management. A creative and empathetic funeral service professional. One with a deep willingness to learn. Open to seek out the answers to questions that I might not know. I understand that each client that you serve, and each day, comes with its own special set of circumstances. A professional, proactive, problem solver, with a great sense of humor as well!This is who you are:A Funeral Service Professional, be it a brick-and-mortar business owner with staff, an independent funeral service provider operating alone, or a cemetery operator seeking assistance with creative content, or a third-party industry service provider. You may be a non-funeral service-based business. A professional who is looking to free up her, or his, time knowing that the details and particulars are taken care of for you by someone who knows what it takes to get the job done. In search of idea and think tank support. You may be someone just starting in a service-based business who is looking for networking assisted strategies. Perhaps you need a customer service professional with corporate administration experience to help make the day-to-day work less taxing. This is what I can do:•Research and source third party industry information and trends.•Create and customize an editable PDF forms library for your most used forms.•Write, edit, and proofread creative content such as obituaries, general correspondence, marketing materials, informational brochures, and newsletters.•Personalize and assist you with managing Aftercare programs, and specialized project management.•Coordinate condolence, professional associations, and marketing Gift Concierge Services.•Function with a working knowledge of CRäKN.•Assist with networking & communication service initiatives to the community.This is how you can make it all happen:Simply send an email to cbaughva@gmail.com. I’d love the opportunity to learn about yourself and your needs, and share about myself, and how I can assist you. I'm here to be of service. Let’s do this!
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Fraud AnalystAt&TNew York, Ny, Us -
Fraud AnalystAt&T May 2022 - Present -
Licensed Funeral DirectorNew York License #6349 & New Jersey License #3648 - Inactive Sep 1982 - PresentGreater New York
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Virtual AssistantCbaugh - Va Oct 2020 - Jul 2022
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Administrative Funeral DirectorEternity Funeral Services May 2017 - Apr 2022Englewood, New Jersey, United States
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Inside Sales Account SpecialistStaples Business Advantage Feb 2013 - Feb 2014Englewood, New Jersey•Managed 610 contract accounts while developing and fostering customer relationships by phone and email achieving an average of $12 million revenue. • Drove sales growth and customer retention by introducing the various lines of business and assist customer in making choices based on stated needs. • Provided solutions that are essential to the success of the customer’s business while providing outstanding customer service. • Collaborated with various departments to meet customer needs and resolve customer issues such as Pricing, Account Maintenance, and Delivery/Transportation.
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Customer Service RepresentativeTransit Center, Inc. Jun 2010 - Oct 2011Nrw York, New York• Heavy phone contact in high volume in/outbound call center setting with plan participants and administrators of pre-tax commuter benefit. • Provided employee enrollment, interpretation of benefits including suspension or continuation. • Troubleshoot and follow-up on issues for participants and employers as needed.
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Funeral Director/ManagerHenry W. Payne, Inc., Funeral Directors Nov 1983 - May 2011New York, New York• Managed all aspects of funeral service tailored to specific family needs.• Developed marketing programs and materials to promote knowledge ofPre-arranged funeral services.• Liaison between family and physicians; interpreting details of medical terminology and cause of death for family.• Maintained Compliance of OSHA, FTC, Consumer Affairs, Bureau of FuneralDirecting regulations. Prepared timely and accurate billing statements, AP/AR, edit documents, and solved problems when necessary.• Arranged, prepared for, and conducted funeral services. • Coordinated with third parties involved in the final disposition. • Verified and processed insurance for claims on behalf of family. • Maintained chronological records as required. • Reconciled invoices for payment.
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Donor CoordinatorNew York Organ Donor Network Jun 2008 - Dec 2009New York, New York• Effectively screened and evaluated potential donors for suitability based on extensive medical and social history in high volume call center. • Collected patient information while maintaining strictest confidentiality. • Counseled grieving families regarding the donation process and obtaining informed consent. • Coordinated recovery efforts by collaborating with members of tissue recovery team and hospital staff within legal timeframe.
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Pier Supervisor - Sr. Embarkation AgentCruiselink-Ltd Oct 1999 - Jun 2004• Managed pier operations for major cruise lines dealing with guests.• Represented major cruise lines by acting as the liaison between the cruise ship officers and approximately 2,500 guests per ship, per voyage.• Supervised 75 to 150 embarkation agents and managed operation of pier activities on day of sailing to ensure guest satisfaction.• Worked directly with US Homeland Security to ensure proper documentation and citizenship of passengers; denied boarding when necessary.• Processed and prepared S.O.L.A.S. and other reports for the cruise line that accurately reflected manifest, revenue collected, and shore side activity on day of sailing.
Carol Baugh Skills
Carol Baugh Education Details
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Expert Va TrainingVirtual Assistant -
American Academy Mcallister Institute Of Funeral ServiceDeans List -
Funeral Service And Mortuary Science -
Business -
Hackensack Meridian HealthDeath Doula
Frequently Asked Questions about Carol Baugh
What company does Carol Baugh work for?
Carol Baugh works for At&t
What is Carol Baugh's role at the current company?
Carol Baugh's current role is Fraud Analyst.
What is Carol Baugh's email address?
Carol Baugh's email address is cb****@****ail.com
What schools did Carol Baugh attend?
Carol Baugh attended Expert Va Training, American Academy Mcallister Institute Of Funeral Service, Mercer County Community College, University Of Cincinnati, Hackensack Meridian Health.
What skills is Carol Baugh known for?
Carol Baugh has skills like Nonprofits, Leadership, Management, Public Speaking, Coaching, Non Profits, Small Business, Customer Service, Event Planning, Team Building, Community Outreach, Healthcare.
Not the Carol Baugh you were looking for?
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1thegi-group.com
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Carol Baugh
United States
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