Carol Benton Email and Phone Number
You're a technology business, you're great at tech, and great at talking about tech. But do you struggle when it comes to explaining the business value you deliver? You've got fabulous products, but what the market wants to buy is outcomes, value and benefits. As a speaker and communication expert, I help tech companies understand how to translate from tech talk to business value. I help you get from 'What' to 'So What'. How I can help you• Engaging and insightful keynote talk - I can deliver a speech or workshop at your next event, engaging your team with insights about communication for tech companies, sharing real-world approaches and stories and lots of practical tips.• Uncover your value - I can help you understand and articulate a clear, customer-focused value proposition, and compare it against what you’re actually telling your audience at the moment. • Communicate with your audience – I’ll help you communicate your value message consistently across the 10 key forms of business communication. (Get in touch if you want to ask me what they are!)What makes me a business communication expert?I spent over 30 years working in sales, marketing and executive leadership roles for IBM and Toshiba - two powerhouse tech multinationals – where I saw lots of great communication and even more that was awful. I’m also a writer and linguist with a love of language, translation and effective communication. So I worked out what the biggest issues were and a methodology to overcome them. I put it all into a book that became an Amazon #1 seller in the category of ‘Business Writing’. Here’s just one of the testimonials about the book, from the Sales and Marketing Director of a software development company: ‘Can’t recommend this enough. You’ll learn the process that Carol took us through in our business. After working with Carol, our business was able to get to the heart of the value we offer our clients’. If you want more proof, check out the case studies and testimonials from my very happy clients on my website www.words2win.com.au - like this one for the marketing manager of an access control company:‘EngagingWords2Win to develop a long-term schedule and produce written content monthly, enabled me to focus on the company’s marketing strategy and expand our tactical initiatives.’The bottom lineNo-one buys something they don't understand, so effective communication is a must-have. I’m the expert in business communication for tech companies, and I will help you find the Words2Win.
Words2Win
View- Website:
- words2win.com.au
- Employees:
- 1
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Business Communication Expert | Speaker | AuthorWords2Win Sep 2015 - PresentLondon, England, United KingdomWords2Win helps technology companies win more business through better communication. We help you to 'speak your customers' language', explaining how you help them solve their business problems. • Message strategy and content writing (3, 6 and 12 month programs) - ensuring you have a clear and consistent message across websites, brochures, case studies, articles, press releases, presentations, white papers. • Proposal responses - content creation and project management• Communication training - giving you and your team the skills to communicate verbally in presentations and elevator pitches. Words2Win’s services are based on Carol’s 30 years of corporate IT sales experience, and her success in using verbal and written communication to increase awareness, leads and sales. Words2Win customers say:"Carol’s expertise was an important factor in us winning the tender" "We now have a site that we are proud of and which has generated leads for our business" “The result has been increased sales…and a definite increase in social awareness” “The workshop really clarified our value proposition and messaging” -
Senior ConsultantIron Arrow Consulting May 2021 - PresentLondon, England, United KingdomIron Arrow Consulting is business growth consultancy that specialises in advising technology companies. -
Senior ConsultantMia Consulting Services May 2018 - PresentMelbourneMia helps organisations who want to win Government business. Carol helps organisations of all sizes bid for tenders, proposals and grant funding, by developing strong, clear and value-based messages and building winning proposals. -
Facilitator And Trainer Fresh Networking, NationalFresh Networking Jul 2018 - PresentMelbourne, Victoria, AustraliaFresh Networking is a business referral networking group that focuses on building relationships between like-minded business people, which generate mutual referrals. All are welcome. https://freshnetworking.com.au/hubs/brighton/ -
MemberApmp Aug 2019 - Present -
Board MemberSt Bede'S College, Mentone Jun 2016 - Aug 2020St Bede's is an independent secondary college for boys.
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General Manager, AnzToshiba Global Commerce Solutions Aug 2012 - Jun 2015Melbourne, AustraliaTGCS is the largest Point of Sale solutions provider in the world, and has many of the world's (and ANZ's) leading retailers as long term, loyal clients. As General Manager for Australia and New Zealand, Carol was responsible for managing the executive relationship with retailers such as Coles, Woolworths, avid Jones, Target, CostCo and others. She was responsible for sales, profit and customer satisfaction across the hardware, software, maintenance and services streams of the business. The goal of TGCS is to help customers drive an increased basket size whilst driving down operational costs and Carol led and executed this strategy in Australia and New Zealand, with notable wins and significant growth of the business. When TGCS merged with Toshiba's TEC division Carol gained invaluable experience of the challenges of bring two diverse businesses together to form a successful single organisation. -
Sales ManagerIbm Mar 2010 - Aug 2012Melbourne, AustraliaCarol led the IBM Australia Retail Store Solutions team. Managing sales, technical and operations staff, Carol won significant deals and grew IBM's point of sale business, which included hardware, software, o/s,maintenance and services. Prior to leading the Retail team, Carol was state sales manager, responsible for hardware sales in Victoria and Western Australia. Carol managed a team of 9 sales professionals, achieving and exceeding sales targets. Carol was in this role from Jan 2011 to June 2011. From March 2010 to Dec 2010 Carol led the new Growth Initiatives area, responsible for driving new technologies, such as Cloud Computing, into existing IBM clients. -
Operations ManagerIbm Australia Aug 2008 - Mar 2010Melbourne, AustraliaAs the operations professional for IBM's hardware division, Carol's role was ownership of all business reporting and forecasting, and the timely and accurate fulfilment of all client orders. -
Software Account ManagerIbm 2002 - Aug 2008London, United KingdomSoftware account manager - business development, City of London. Carol was responsible for identifying opportunities for the IBM software portfolio within the foreign financial institutions in the UK. Most of these clients were in the 'square mile' of the City of London. This role involved building and executing cold calling plans, meeting prospects, identifying opportunities, bringing in and orchestrating a team of software product specialists (the IBM portofolio included over 800 products), managing relationships, negotiating and closing deals and managing ongoing software subscriptions and support. -
Sales And Marketing - Ibm Industrial SectorIbm Jan 1998 - Sep 2002Melbourne, AustraliaCarol joined IBM's Industrial Sector team as marketing manager, responsible for developing and executing marketing strategy to build opportunity pipeline. With the in- depth market and client knowledge this gave her, Carol then moved into a Client Executive role, responsible for client relationship and sales to key organisations in the industrial sector, including BP, Orica and BHP. -
Marketing And Marketing Communications ProfessionalIbm United Kingdom Ltd Jan 1994 - Dec 1997London, United KingdomIn this role, Carol was responsible for marketing and lead development to Public Sector clients and prospects of IBM UK. From Jan 94 - Dec 95, her role encompassed all UK government departments and she successfully managed IBM's presence at Government IT trade shows and exhibitions. -
Marketing Manager, Emea - Police And Justice SectorIbm 1996 - 1997London, England, United KingdomCarol's role was to promote IBM's leading edge technology for the Police and Justice segment across all of EMEA. As part of this role, she:- Developed an ran an IT seminar for the Police forces of Latvia, Lithuania and Estonia- Managed IBM's presence at trade shows across the region, including showing one of the first in car IT systems at a show in Cairo.- Developed, published and distributed the Police Journal (a quarterly IT magazine for the police market) - Developed and ran the Police Open Day, which was a police IT trade show -
Account Systems Engineer To Royal Army Pay CorpsIbm United Kingdom Ltd Jan 1991 - Dec 1993London, United KingdomCarol was IBM's technical representative to the British Army, IBM UK's longest standing public sector client and one of its largest. Carol was based on site at the Royal Army Pay Corps' site just outside Winchester. The RAPC highly valued their relationship with IBM, and Carol and her sales colleagues were treated as civilian staff, including full mess membership. Carol advised on technologies not only for systems based at the Winchester HQ, but for those that would be deployed in the field. This included managing the installation of one of the UK's first direct fibre connectivity (ESCON) links which enabled the client to run a backup data centre, fully connected to the primary DC. -
Systems EngineerIbm 1985 - 1991London And Liverpool, United Kingdom
Carol Benton Education Details
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Social StarLaunching A New Business -
Steps LeadersOrganizational Leadership -
Ibm Professional Sales Certification -
Macquarie Graduate School Of Management (Mgsm)Marketing (Diploma) -
Marketing/Marketing Management -
Southgate SchoolA Levels - French, Spanish, English
Frequently Asked Questions about Carol Benton
What company does Carol Benton work for?
Carol Benton works for Words2win
What is Carol Benton's role at the current company?
Carol Benton's current role is The business communication expert | Helping tech companies to win more business | Author of Connect, Convince, Convert | 35+ years in the tech sector | Keynote Speaker | Author | Content writer.
What schools did Carol Benton attend?
Carol Benton attended University Of Southampton, Social Star, Steps Leaders, London Business School, Macquarie Graduate School Of Management (Mgsm), Chartered Institute Of Marketing, Southgate School.
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Carol Benton
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