Senior Director, Timekeeping & Employee Availability
Current
Mar 2023 - Present
AeroLeads people directory · profile
Carol Patten Email & Phone Number
Senior Director Operations Support
at
NEW YORK CITY TRANSIT AUTHORITY
1 work email found
@mta.info
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director Operations Support
Location
Brooklyn, New York, United States
Company size
Who is Carol Patten? Overview
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Quick answer
Carol Patten is listed as Senior Director Operations Support at NEW YORK CITY TRANSIT AUTHORITY, a company with 317 employees, based in Brooklyn, New York, United States. AeroLeads shows a work email signal at mta.info and a matched LinkedIn profile for Carol Patten.
Carol Patten previously worked as Senior Director, Timekeeping & Employee Availability at New York City Transit Authority and Director at Metropolitan Transportation Authority. Carol Patten holds Bachelor'S Degree, Organizational Behavior And Communications from New York University.
Company email context
Email format at NEW YORK CITY TRANSIT AUTHORITY
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{first}.{last}@mta.info
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AeroLeads found 1 current-domain work email signal for Carol Patten. Compare company email patterns before reaching out.
Profile bio
About Carol Patten
Service oriented and motivated Operations Manager with over twenty-six years experience in Strategic Planning, Project Management, Budgets, Marketing and Sales, Service Execution and Employee Relations. Cross departmental experience in areas such as Consumer Sales and Service, Partner Solutions, Region Area Staff and Field Operations.
Listed skills include Corporate Communications, Project Management, Internal Communications, Leadership, and 10 others.
Current workplace
Carol Patten's current company
Company context helps verify the profile and gives searchers a useful next step.
New York City Transit Authority
Employees
317
AeroLeads page
8 roles
Carol Patten work experience
A career timeline built from the work history available for this profile.
Director
Current
Aug 2015 - Present
Operations Manager
Support 56 managers and 1080 field technicians responsible for installation and maintenance of Verizon's copper and fiber voice, data and video services; strong planning, organizing and leadership skills. - Discuss District’s Employee Engagement initiatives in the quarterly Operations Results Review with the Director and Region Vice President.- Identify.
Oct 2012 - Apr 2015
Business Support Manager
Managed 7 supervisors responsible for Absence support and 30 administrative assistants tasked with creating schedules for 4000 field technicians; appropriately used imagination, creativity, negotiation, persuasion and authority to reach goals.- Established the Workforce Administration model in the New York South/East Region’s Dispatch Response Center.
Dec 2011 - Oct 2012
Sr. Staff Consultant - Operations
Governed all activities for the New York City Region; Supported the Region President in addition to 7 Directors, 40 Area Managers, 235 Local Managers and over 4000 wireline associates responsible for Consumer and Business Installation, Repair, Cable Maintenance and Construction.- Single Point of Contact for all Business Continuity and Emergency.
Jun 2005 - Dec 2011
Service Delivery Engineer/Team Leader
Managed associate staff; performed day-to-day activities such as the distribution of work assignments, training, meetings, administration of Verizon's Absence and/Tardiness Plan and performance reviews; Executed best practices to eliminate roadblocks; reinforced policies and procedures, participated in labor/union grievances.- Supervised and supported.
Sep 1999 - Jun 2005
Team Leader
Bell Atlantic
Orchestrated and led management of Residential Sales and Service Center. Duties included actingas point of escalation for problem resolution for the associates and customers. Oversaw personnel;reviewed, evaluated and improved methods, systems and procedures. Identified required technicaland training resources. Worked closely with upper management, line.
Sep 1996 - Sep 1999
Sales Representative
New York Telephone
- Handled 60-80 calls per day- Exceeded weekly/monthly sales targets- Provided Verizon's customers with individualized service- Trained representatives on benefits of additional lines- Recognized for outstanding performance
Aug 1988 - Sep 1996
2 education records
Carol Patten education
Bachelor'S Degree, Organizational Behavior And Communications
New York University
Marketing Management
Syracuse University
FAQ
Frequently asked questions about Carol Patten
Quick answers generated from the profile data available on this page.
What company does Carol Patten work for?
Carol Patten works for NEW YORK CITY TRANSIT AUTHORITY.
What is Carol Patten's role at NEW YORK CITY TRANSIT AUTHORITY?
Carol Patten is listed as Senior Director Operations Support at NEW YORK CITY TRANSIT AUTHORITY.
What is Carol Patten's email address?
AeroLeads has found 1 work email signal at @mta.info for Carol Patten at NEW YORK CITY TRANSIT AUTHORITY.
Where is Carol Patten based?
Carol Patten is based in Brooklyn, New York, United States while working with NEW YORK CITY TRANSIT AUTHORITY.
What companies has Carol Patten worked for?
Carol Patten has worked for New York City Transit Authority, Metropolitan Transportation Authority, Verizon, Bell Atlantic, and New York Telephone.
How can I contact Carol Patten?
You can use AeroLeads to view verified contact signals for Carol Patten at NEW YORK CITY TRANSIT AUTHORITY, including work email, phone, and LinkedIn data when available.
What schools did Carol Patten attend?
Carol Patten holds Bachelor'S Degree, Organizational Behavior And Communications from New York University.
What skills is Carol Patten known for?
Carol Patten is listed with skills including Corporate Communications, Project Management, Internal Communications, Leadership, Management, Business Continuity Planning, Public Relations, and Strategic Planning.
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