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Carol Collier Email & Phone Number
Application Support Specialist at the PromptCare Companies
at
The PromptCare Companies
1 work email found
@verizon.net
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✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Application Support Specialist at the PromptCare Companies
Location
Collegeville, Pennsylvania, United States
Company size
Who is Carol Collier? Overview
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Quick answer
Carol Collier is listed as Application Support Specialist at the PromptCare Companies at The PromptCare Companies, a with 524 employees, based in Collegeville, Pennsylvania, United States. AeroLeads shows a work email signal at verizon.net and a matched LinkedIn profile for Carol Collier.
Carol Collier previously worked as Application Support Specialist at the PromptCare Companies at Promptcare and Medforce Database Administrator and Forms Developer at The Promptcare Companies. Carol Collier holds Undergraduate from Boston University.
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{first}.{last}@verizon.net
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Profile bio
About Carol Collier
Customer-focused Software Analyst with over 20 years of experience working in legal and healthcare on desktop implementations and upgrades. Excellent communication skills with ability to translate technical details to a diverse audience. Attention to detail in digital communications, authoring technical software documentation and online knowledge base articles. Areas of expertise:• Troubleshoot/resolve software issues - Windows 10, Ideagen Medforce, Litera Microsystems Innova, Netdocuments• MS Office Suite – Word Expert (XML. VBA, templates, styles), Excel, Outlook, PowerPoint• Highly knowledgeable about document assembly and document automation • Experienced Technical Writer and proofreader• Expert Trainer• Experienced forms developer, DMS Systems, SQL Server Queries, TFS• Project management for desktop deployments and QA Testing
Listed skills include Software Documentation, Technical Support, Document Management, Project Management, and 25 others.
Current workplace
Carol Collier's current company
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The Promptcare Companies
12 roles
Carol Collier work experience
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Medforce Database Administrator And Forms Developer
Medforce Database Administrator & Forms Developer
Maintain Medforce Database - update security protocols, document access, and create/modify forms for internal use. Analyze processes to develop more efficient ways of tracking data across the organization.
Forms Developer
Working with management at PromptCare to develop an online forms system for the respiratory therapists to utilize when onsite for patient visits. Develop forms using Medforce software's Forms Designer and Brightree software. Develop processes for using forms, write documentation, customize Medforce SignCenter for on-demand signatures for forms.
Mar 2020 - Jun 2021
Software Implementation Specialist And Trainer
Work with law firms to implement Litera's Innova SQL database, a MS Word add-in that automates document production tasks. Expert in template design, customizing the Word ribbon interface, and delivering Innova Administrator Training to law firms nationwide. Onsite training and floor support for Windows, Office 365, and NetDocuments rollouts. Innova Developer for Baker McKenzie, January 2017 - December 2017.
Yoga Instructor
Perkiomen Valley School District, Yoga Studios, Mainline Unitarian Church
Yoga teacher with classes that meet weekly in the Collegeville area, offering Hatha yoga classes with asanas and pranayama (poses and breath work) to help relieve stress and bring about greater awareness of being. Classes are aimed at the beginner/intermediate level. Hatha yoga is a systematic approach to gain awareness of the body, learn relaxation techniques, and integrate body, mind and spirit. Carol is a certified yoga instructor and registered with the Yoga Alliance as a 500-hour trained instructor.
Software Analyst
Collier Consulting Services, Inc.
Expert in the installation of Litera Microsystems Innova and customizing the MS Word desktop and ribbon. Projects include custom VBA coding, template creation, documentation, and training.
Oct 2015 - Oct 2021
Innova Product Manager
As Product Manager for Innova:• Led team of developers in the Ukraine to design Innova, a Word add-in and SQL database product. Ensured quality and stability of software and solicited client feedback to enhance functionality• Bring a client focus and customer satisfaction agenda when working with law firms to plan deployments and recommend software customization. Attend planning sessions/weekly meetings• Developed QA testing grids and executed test scripts• Used remote access tools (GTM, WebEx, and Citrix XenApp) to troubleshoot technical issues• Wrote technical articles for an online Knowledge base to improve customer satisfaction• Wrote product documentation: Installation Guide, Configuration Guide, and an End user Guide• Authored training materials and taught an Innova Administrator's course to Channel Resellers
Jan 2010 - Jun 2015
Director Of Client Services
Managed technical operations of a legal software company and coordinated information between the Development Team, Help Desk Team, our partner channel and our clients. Managed the Help Desk, maintained an online Knowledge-base, documented bugs and reported to the Development Team, contributed to software design and QA testing of the product. Interfaced directly with clients via conference calls, web sessions, and onsite visits to coordinate software upgrades. Developed and presented scheduled webinars for clients. Conducted training for our partner channel on the latest updates to the software.
Jan 2006 - Jan 2010
Desktop Applications Consultant
Collier Consulting Services, Inc
Desktop implementation lead for law firms. Projects required the ability to meet aggressive deadlines, take ownership of difficult technical issues, and juggle many tasks. Developed PC images, created Word templates with VBA, designed training materials and provided training and floor support. A capstone project was coordinating the Data Conversion for the NYC Law Department's Law Manager implementation.
Jul 2000 - Dec 2005
Desktop Applications Specialist
The Lan Company, Inc.
Serving law firms in the Northeast, worked as an Applications Specialist for large scale desktop upgrades involving Document Management Systems for law firms. Designed templates and forms in MS Word and Outlook using VBA and VBScript. Provided troubleshooting and on-site rollout support for legal IT Departments.
Jan 1994 - Jun 2000
Technical Support Specialist, Office Of Development
Provided technical expertise in a multi-platform department (VAX, IDMS, PC Network). Installed a Charon SMTP gateway. Conducted statistical analysis, designed database programs (PC to IBM 3090), wrote spreadsheet macros.
Feb 1991 - Aug 1993
4 education records
Carol Collier education
Undergraduate
Sql Fundamentals
B.A., Political Science
Visual Basic Programming
FAQ
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Quick answers generated from the profile data available on this page.
What company does Carol Collier work for?
Carol Collier works for The PromptCare Companies.
What is Carol Collier's role at The PromptCare Companies?
Carol Collier is listed as Application Support Specialist at the PromptCare Companies at The PromptCare Companies.
What is Carol Collier's email address?
AeroLeads has found 1 work email signal at @verizon.net for Carol Collier at The PromptCare Companies.
Where is Carol Collier based?
Carol Collier is based in Collegeville, Pennsylvania, United States while working with The PromptCare Companies.
What companies has Carol Collier worked for?
Carol Collier has worked for Promptcare, The Promptcare Companies, Encoretech, Perkiomen Valley School District, Yoga Studios, Mainline Unitarian Church, and Collier Consulting Services, Inc..
How can I contact Carol Collier?
You can use AeroLeads to view verified contact signals for Carol Collier at The PromptCare Companies, including work email, phone, and LinkedIn data when available.
What schools did Carol Collier attend?
Carol Collier holds Undergraduate from Boston University.
What skills is Carol Collier known for?
Carol Collier is listed with skills including Software Documentation, Technical Support, Document Management, Project Management, Hands On Training, Microsoft Office, Technical Writing, and Training.
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