Carol Connor, Cphims Email & Phone Number

Harrisburg, Pennsylvania, United States

Pinnacle Health, Harrisburg, PA

Responsibilities included software systems, systems integration, network strategy, network management, strategic IT planning, IT tactical planning, budgeting, process improvement, technology re-engineering and project management. Managed a staff of 52 on-site and additional remote employees. Responsible for an IT operating budget of over $16 million along.

Robert Wood Johnson University Hospital At Rahway, Rahway, NJ

Accountable for telecommunications, computer information systems, desktop support, help desk and network infrastructure at Robert Wood Johnson University Hospital at Rahway in Rahway, NJ. Responsibilities included software systems, systems integration, network strategy, network management, strategic IT planning, IT tactical planning, budgeting, process.

Camp Hill, PA

Led team responsible for the selection, implementation, and support of managed care software. Created and marketed the Medicare (Senior Blue) and Medicaid (Healthy Steps) product lines for the HMO as well as HealthOne for the Point of Service product line.

Camp Hill, PA

Responsible for on going support for systems of several HMOs and payers (Highmark, KHP East, KHP Central). Primary areas of focus were Electronic Date Interchange (EDI), ID Cards, Authorizations and Referrals.