Carol Prates Email & Phone Number

Perth, Wa, Au

Australia

🎯 Advise and guide over 500 international students in studying, working, and living in Australia resulting in high student satisfaction💬 Resolve complaints and addressed issues promptly and effectively, which improves student education preparation📢 I consistently promote the brand and generate 50+ quality leads per month, contributing to a significant increase in growth for the company📲 Represent the brand with initiatives through social media channels and events for the students (on-boarding, airport pick-up, get-together, activities, etc)

Australia

🎬 Manage a personal YouTube channel with 40k+ subscribers and over 5 million views, showcasing life in Australia.Ideate and plan video content concepts and seriesScriptwriting and outlining video contentFilming videos, managing lighting, audio, and camera setupEditing videos using software like iMovie or other editing toolsCreating and designing thumbnails for videosUploading and optimizing videos for SEO on YouTubeManaging and engaging with audience comments and feedbackPromoting videos across social media platformsCollaborating with other creators or influencers for video projectsAnalyzing video performance using YouTube Analytics

Perth, Western Australia, Australia

📅 Led the planning and implementation of an annual calendar of student activities in a face-to-face role, managing all aspects of student enquiries, including pastoral care, admissions, orientations, and graduation day.Formed valuable partnerships with local businessesCreated special opportunities and exclusive offers for studentsProvided one-on-one support to students, guiding them through their academic journeyCoordinated the logistics of various student activities, ensuring smooth executionImplemented administrative processes to streamline student servicesOffered creative solutions to challenges faced by studentsCultivated and maintained partnerships with stakeholders to enhance student experiences

Perth, Western Australia, Australia

Australia

🚀 I ideated and created an online course with over 100 video classes, PDF materials, and an engaging community to mentor international students and help over 1000 students successfully adapt to life in Australia.Starting, launching, and scaling an online course Promoted online course through storytelling on Social Media channelsCreated weekly online meetings to increase student involvement and engagement User research, analyzing user behaviour, habits, and emotions Worked 1:1 online sessions with the students to evaluate their needs Conducting usability testing to ensure optimal user experiencesStudying competitors and customers to stay ahead in the industryDesigning sales pages and content with visually appealing for various interfacesTools include:🛠️ Canva for design and visualization🗒️ Notion and Trello for organizing tasks and projects📌 Elementor for sales page design🎥 Imovie for editing videos 🌐 WordPress for website creation and management🖥 Zoom and Google Meets to facilitate online meetings📮 Google Workspace for sharing documents, files, and more

Surfers Paradise, Gold Coast, Australia

📌 Created a range of international-themed parties tailored specifically for students, including Brazilian parties, engaging Brazilian football games, and Saturday nights. Collaborated closely with students, Universities, and English schools for promotion, while managing tasks such as DJ/Band hiring, staff coordination, event setup, and securing sponsors🎨 Helped with the re-branding & digital marketing plan;🔍 Played a pivotal role in planning, coordinating, and executing over 100 functions and house events, leading to a 25% increase in event bookings and a 15% boost in revenue from event sales📈 Planned and executed brand communications strategy across multiple channels, resulting in a 20% increase in brand consistency 💰 Establish and manage marketing budgets;📣 Cultivated strong networks with local businesses, resulting in increased venue visibility and a 30% rise in partnerships and collaborative events, expanding the venue's reach and customer base📝 Write, edit, and update content for everything from brochures, videos, and promotional materials;📱 Creating posts for social media and managing social accounts;👥 Collaborating with various stakeholders and local businesses.

Surfers Paradise, Gold Coast

📌 Successfully communicated with customers in both English and Portuguese, expanding our reach to international markets; 🎯 Collaborates with clients to develop customized travel itineraries in Australia, NZ, and Asia that meet their unique needs and preferences💻 Handled complex travel changes and emergencies, ensuring seamless travel experiences for clients

Porto Alegre, Brazil

📌 Developed and maintained relationships with prospective and existing clients, resulting in increased sales and revenue. 🎯 Proactively identified new business opportunities in Promotional Marketing and Events, resulting in successful presentation meetings, sales, and production follow-up. 🤝 Secured multiple sponsorship opportunities and negotiated contract terms with clients, resulting in successful partnerships and increased business growth while effectively communicating with stakeholders.

Porto Alegre, Brazil

🎯 I have successfully coordinated a major LIVE automotive event in the South of Brazil called Super Cars, developing strategies to build the concept and contacting potential sponsorships;📌 Expert at managing multiple tasks and prioritizing stakeholder engagement and client relationships;📢 With hands-on experience in all stages of event planning, from conception to delivery, I truly believe that it's the little things that make a big difference when it comes to event planning. My keen attention to detail, even under pressure, ensures that every aspect of the event is thoughtfully executed to create an unforgettable experience for all.

Porto Alegre, Brazil

I have worked across a wide range of events and have gained valuable experience in all aspects of event management. I had the privilege of working on the delivery of numerous institutional and corporate events, including music festivals that hosted up to 70,000 visitors per night, Oktoberfest, Special Fashion Week, and other sponsorship events. During my time in this role, I supervised a team in the planning and execution of events, ensured exceptional customer service, managed suppliers, monitored budgets and evaluated event feedback. Through these experiences, I worked closely with various clients, including Brasil Kirin, Red Bull, Pepsi, Banrisul, Procter & Gamble, Phillip Morris, Ballasox, and many others. This exposure enabled me to understand what it takes to execute successful events deeply.

Project Management For Professionals, Project Management

Certificate Ii In Tourism, Tourism Industry

Diploma Of Management, Project Management

Diploma Of Marketing

General English Course

Advertising